Hannah Spinks-Vazquez
Spokane Valley,WA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability in budget planning and supplier relationship management, driving sales growth and performing multiple tasks efficiently in fast-paced environments. Recognized for exceptional multitasking and teamwork, and consistently taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Sports Bar Server
Buffalo Wild Wings
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Fine Dining Server
Davidson Hospitality Group
05.2024 - 06.2025
- Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
- Actively participated in staff meetings and training sessions to stay current on industry trends, elevating the overall fine dining experience for guests.
- Implemented feedback from guest surveys to refine service approaches, resulting in higher repeat visitation rates.
- Personalized service for regular guests by remembering their preferences and special occasions, fostering loyal customer base.
Restaurant Manager
Poke Express
04.2021 - 08.2023
- Managed staff schedules, optimizing labor efficiency while maintaining service quality.
- Analyzed sales reports to identify trends, driving menu adjustments based on customer preferences.
- Fostered positive relationships with vendors, negotiating contracts to secure favorable pricing and quality supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
Education
Associate of Science - Science
Spokane Community College
1810 N Greene St, Spokane, WA 9921706-2023
Skills
- Microsoft Excel
- Budget planning
- Teamwork and collaboration
- Writing and verbal communication
- Multitasking Abilities
- Supplier relationship management
Timeline
Fine Dining Server
Davidson Hospitality Group
05.2024 - 06.2025
Sports Bar Server
Buffalo Wild Wings
08.2023 - Current
Restaurant Manager
Poke Express
04.2021 - 08.2023
Associate of Science - Science
Spokane Community College