Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Hannah Stevens

Wilmington,NC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

2
2
years of professional experience

Work History

Jersey Mikes Employee

Jersey Mike's Subs
12.2021 - 08.2023
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining and service areas.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Processed customer payments and balanced cash drawers.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Monitored food quality and freshness throughout day.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Utilized POS system to receive and process food and beverage orders.
  • Adjusted food preparation methods in accordance with customer requests.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Learned other teammates' work tasks to train as backup.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Pool Attendant

Triangle Aquatics
06.2021 - 09.2022
  • Moved umbrellas and lounge chairs at request of guests.
  • Checked side duty list for opening and closing procedures.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Monitored access to entry and exit points to avoid congregating.
  • Oversaw sign-in logbooks to facilitate potential contact tracing.
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Scanned main areas to monitor for any safety risks.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Attentively monitored swimmers to identify distress.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Provided instruction and assistance to patrons on proper use of recreational equipment.
  • Sampled pool water to check chemical levels prior to starting swimming instruction.
  • Entered water immediately to pull struggling swimmers to safety.

Education

Bachelor of Science - Exercise Science

University of North Carolina At Wilmington
Wilmington, NC
05.2027

High School Diploma -

Northwood High School
Pittsboro, NC
06.2023

Skills

  • Cash Register Operations
  • Quality Control
  • Attentive Service
  • Menu Item Familiarity
  • Ingredient Restocking
  • Cooking Procedures
  • Basic Mathematics
  • Food Preparation
  • Working Quickly
  • Cleaning and Sanitation
  • Fast-Paced Environment
  • Accurate Cash Handling

Hobbies

I have always danced my whole life and I love it. I did it competitively from ages 5-18. Now since I am in college I am in a dance club instead. 

Languages

Spanish
Limited Working

Timeline

Jersey Mikes Employee

Jersey Mike's Subs
12.2021 - 08.2023

Pool Attendant

Triangle Aquatics
06.2021 - 09.2022

Bachelor of Science - Exercise Science

University of North Carolina At Wilmington

High School Diploma -

Northwood High School

Similar Profiles

CREATE PROFILE
Hannah Stevens