Hannah Sullivan
Denham Springs,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Hairstylist Booth Renter
Grace And Co Hair Studio
11.2021 - Current
- Distributed business cards outside of salon to generate new business.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Developed loyal following of clients by providing high-quality services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Stylist/Assistant Manager
Sport Clips
08.2018 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Associate of Science - Nursing
Baton Rouge Community College
Baton Rouge, LA12.2023
Cosmetology
Denham Springs Beauty College
Denham Springs, LA10.2017
Skills
- Quality Patient Care
- Empathy and Compassionate Care
- Blood Sugar Monitoring
- Creative Thinking
- Infection Prevention
- Complex Problem-Solving
- Calm Under Stress
- Patient Assessments
Timeline
Hairstylist Booth Renter
Grace And Co Hair Studio
11.2021 - Current
Stylist/Assistant Manager
Sport Clips
08.2018 - 10.2021
Associate of Science - Nursing
Baton Rouge Community College
Cosmetology
Denham Springs Beauty College
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