Hannah Surby
Lincolnton
Summary
I am a dynamic Nationally Registered Paramedic with extensive experience with different agencies, providing a diverse work history excelling in critical decision-making and thorough documentation. I hold Paramedic certifications in both the state of North Carolina and state of South Carolina; I have received my PHTLS, ACLS, PALS, AMLS, and Difficult Airway Certifications, and I am working towards receiving Hazmat training as well as technical rescue training. I am to continue my education with the dream of obtaining a degree in Emergency Management.
A professional with strong foundation in emergency medical care, I am adept at rapid assessment and intervention. Proven track record in high-pressure situations, prioritizing effective communication and teamwork to achieve optimal patient outcomes. I have been recognized for adaptability and reliability, consistently meeting evolving needs of environment.
I offer 5 years total of experience handling medical emergencies with a diverse group of patients, scenarios, and emergencies. I am committed to providing patient-focused delivery of care, treatment, and to all around improve myself and my work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Paramedic
Watauga Medics
08.2025 - Current
- Implemented best practices for infection control during patient transport and care procedures.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
Paramedic
Gaston County Emergency Medical Services
01.2025 - 07.2025
- Administered emergency medical care, including CPR and wound management, in high-pressure situations.
- Collaborated with healthcare teams to develop patient treatment plans and ensure continuity of care.
- Operated advanced life support equipment, ensuring readiness and compliance with safety protocols.
- Conducted thorough patient assessments to determine medical needs and urgency of interventions.
- Participated in community outreach programs to educate the public on emergency preparedness and health services available.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
Emergency Medical Technician
Miller Non-Emergency Ambulance Services
03.2024 - 01.2025
- Participated in training sessions to enhance knowledge of emergency medical practices.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
Emergency Medical Technician
MedCenter Air
07.2023 - 02.2024
- Maintained equipment readiness by performing regular checks and minor repairs.
- Documented patient assessments and interventions for clear medical record-keeping.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
Patient Access Representative
UNC Health Care, Blue-Ridge
08.2022 - 07.2023
- Facilitated patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Managed insurance verification procedures, resolving discrepancies to expedite patient access to services.
- Assisted patients in navigating healthcare systems, providing information on services and appointment scheduling.
- Collaborated with clinical staff to streamline workflows, enhancing overall patient experience and satisfaction.
- Utilized electronic health record (EHR) systems to maintain up-to-date patient information and improve record accuracy.
Emergency Medical Technician
Cleveland County EMS
03.2021 - 08.2022
- Learned and applied emergency response protocols to ensure patient safety.
- Assisted in transporting patients while maintaining comfort and security.
- Collaborated with healthcare team to provide effective patient care during emergencies.
- Facilitated communication between patients and medical staff for accurate information exchange.
- Maintained equipment readiness by performing regular checks and cleaning.
- Adapted quickly to changing situations, prioritizing tasks based on patient needs.
Education
Paramedic-I -
Cleveland Community College
Shelby, NC02-2025
CNA-I -
Gaston College
Dallas, NC03-2023
NC-EMT -
Western Piedmont Community College
Morganton, NC07-2020
GED -
Western Piedmont Community College
Morganton, NC09-2018
Skills
- Thorough documentation and reporting
- Critical decision-making skills
- Easy going bed-side manner
- Careful and considerate patient management
- Experienced with difficult IV placement
- Rapport building
- Eagerness to learn and grow in healthcare as a whole
Certification
- PHTLS
- ACLS
- PALS
- AMLS
- Difficult Airway
- EVD
- Nationally Registered Paramedic-I
Timeline
Paramedic
Watauga Medics
08.2025 - Current
Paramedic
Gaston County Emergency Medical Services
01.2025 - 07.2025
Emergency Medical Technician
Miller Non-Emergency Ambulance Services
03.2024 - 01.2025
Emergency Medical Technician
MedCenter Air
07.2023 - 02.2024
Patient Access Representative
UNC Health Care, Blue-Ridge
08.2022 - 07.2023
Emergency Medical Technician
Cleveland County EMS
03.2021 - 08.2022
Paramedic-I -
Cleveland Community College
CNA-I -
Gaston College
NC-EMT -
Western Piedmont Community College
GED -
Western Piedmont Community College
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