Hannah Suter
Massillon,OH
Summary
Passionate and dedicated professional with a diverse background in customer service, animal care, and operations. Skilled in providing exceptional service, maintaining organizational efficiency, and fostering positive team dynamics. Committed to continuous learning and growth while delivering excellence in every role. Thrives in fast-paced environments and values collaboration and integrity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Pet Supplies Plus
Canton, OH
10.2023 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
Stock/General
Techtron Systems
Solon, OH
- Sorted parts, pieces and other items into kits to be used
- Took request forms for pieces or items in certain quantities
- Worked side-by-side with coworkers to ensure orders were met
- Occasionally build and assemble electronic parts
- Used computers and documents to keep track of orders, parts and more.
Kennel Attendant
Bennett's Kennels
- Prepared food to meet the needs of animals under care with appropriate meals
- Stayed on top of laundry, sweeping, and disinfection protocols
- Maintained clean and orderly play yards, kennels and cages
- Supported animal health by keeping areas clean, neat and properly sanitized
- Monitored the safety of every animal to prevent injuries from other animals or environmental hazards
- Removed waste from kennels, runs and exercise areas and placed it in trash receptacles or in-ground septic systems
- Promoted optimal animal health by feeding and watering on a regular schedule
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals
- Exercised animals to maintain physical and mental health
- Kept pets safe by remaining alert to environmental conditions and nearby animals
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
Operator
Mueller Electric
- Reported failures, malfunctions or wear issues on equipment to supervisors
- Learned and followed safety and emergency procedures
- Setup and operated production machinery according to specific standards and protocols of the company
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs)
- Taught new employees machine operation techniques and important business procedures
- Trained new employees on operations and preparing wires.
Recycler
Best Buy Distribution
- Sorted recycled and recyclable materials into various areas for further processing, transportation or repurposing
- Packaged garbage using compactor equipment
- Collected and sorted recyclable materials into various containers.
Cashier
7 Eleven Gas Station
- Operated cash register and POS system to receive payment by cash, check and credit/debit card
- Accepted cash and card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Collected payments and provided accurate change
- Delivered high level customer service to patrons using active listening and engagement skills
- Stocked and organized shelves to always maintain adequate amounts of product.
Pet Care Associate
PetSmart
- Kept facility areas clean, neat and sanitized for optimal animal health and well-being
- Fed pets on schedule and with appropriate food for developmental or health requirements
- Communicated positively with clients to understand and meet pets' unique needs
- Administered medication and treatment as prescribed by veterinarian to optimize animal health
- Delivered excellent service to pet owners to drive repeat business
- Examined animals for injury or illness and documented symptoms for veterinarian review
- Laundered soiled animal bedding immediately to reduce infection risk and using appropriate chemicals
- Monitored pets for signs of distress, injury and illness and coordinated caring responses
- Monitored pets for stress, behavioral and health issues, fostering safety
- Completed owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, and preferred food type and owner contact details
- Kept pets safe by remaining alert to environmental conditions and nearby animals.
Picker/Packer
O'Reilly Auto Parts Distribution Center
- Fulfilled orders quickly to accomplish challenging daily objectives
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Selected products and items from shelves and pallets for customer orders
- Worked additional hours and shifts to meet the right deadlines during peak periods
- Labeled boxes and placed in outbound collection areas
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Cleaned and organized aisles, workstations and floors to promote operational productivity.
Sandwich Maker
Jimmy John's
- Took orders, prepared foods and processed payments in full-service establishment
- Maintained clean, well-organized and properly sanitized front counter areas to greet customers
- Kept customer and food preparation areas clean and well-organized
- Stored food properly to prevent spoilage, cross-contamination and illnesses
- Organized food preparation stations and regularly replenished supplies
- Verified orders and bagged items for easy transport.
Cook
Lobster Louies
- Prepared dishes in fast-paced environments working with teammates to maintain high customer satisfaction rate
- Followed established procedures and requirements for safe food handling, storage and service
- Operated grills, fryers and broilers to cook items too quality guidelines
- Wrapped, dated and labeled food items in storage for safety and freshness
- Enforced proper sanitation practices to prevent spoiling or contamination of foods
- Chopped, diced and sliced vegetables and fruit ahead of rush periods
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunctions
- Used standardized recipes and other instructions to prepare food.
Stocker
Michaels Craft Store
- Stocked shelves, racks and bins with new or transferred merchandise
- Stocked shelves with new merchandise and checked for outdated or damaged items
- Kept work areas clean, neat and organized for optimal productivity and worker safety
- Lifted materials of varied weights on regular basis
- Faced products on shelves and displays to meet company policies
- Replenished items to maintain stock availability.
Cook
Krauss'
- Cooked and prepared a wide variety of foods
- Washed dishes and cookware
- Greeted and served customers
- Handled phones calls with inquiries and placing orders.
Education
High School Diploma -
Jackson High School
Massillon-Jackson, OH05-2015
Skills
- Proficient in processing cash and credit card payments, issuing receipts, and providing exceptional customer service
- Skilled in answering customer inquiries, providing product advice, and assisting with purchases
- Trained new team members in cashier operations, stock procedures, and customer service protocols
- Experienced in pet care and kennel management, including feeding, exercising, and maintaining clean and sanitary environments
- Knowledgeable in monitoring animal health, administering medication, and ensuring the safety and well-being of animals under care
- Proficient in handling various animals and adhering to safety protocols to prevent injuries and maintain optimal health
- Skilled in operating production machinery according to company standards and protocols
- Capable of identifying and reporting equipment malfunctions or issues to supervisors
- Experienced in maintaining a safe and clean work area in compliance with safety regulations and Good Manufacturing Practices (GMPs)
- Proficient in sorting, packaging, and organizing inventory items for distribution and storage
- Skilled in fulfilling orders accurately and efficiently to meet deadlines and objectives
- Experienced in labeling, boxing, and organizing products for shipment or further processing
- Experienced in food preparation and cooking in fast-paced environments, ensuring adherence to quality and safety standards
- Skilled in following recipes, handling food properly, and maintaining sanitation practices to prevent contamination and ensure freshness
- Proficient in operating kitchen equipment such as grills, fryers, and ovens to prepare a variety of dishes
- Experienced in stocking shelves, organizing merchandise, and maintaining clean and organized work areas
- Proficient in facing products, replenishing stock, and checking for outdated or damaged items
- Skilled in providing customer assistance, processing payments, and ensuring a positive shopping experience
- Proficient in multitasking, prioritizing tasks, and working efficiently in various settings
- Skilled in communication, teamwork, and collaborating with colleagues to achieve common goals
- Experienced in adapting to new environments, learning new skills, and continuously expanding knowledge and expertise
Affiliations
- I thrive on exploring new horizons, eagerly diving into fresh hobbies and knowledge realms to continually expand my skill set.
- I'm drawn to nature's beauty, finding joy in activities like hiking, camping, and simply soaking in the wonders of the wilderness.
- I'm passionate about music in all its forms, finding joy in the melodies that speak to my heart and soul.
- My family is my anchor, and sharing moments with them in any setting fills me with profound happiness and purpose.
- Pet care is a passion, I enjoy spending time with, grooming and just generally being around pets and animals.
Certification
- Pro Start Certificate
Timeline
Cashier
Pet Supplies Plus
10.2023 - Current
Stock/General
Techtron Systems
Kennel Attendant
Bennett's Kennels
Operator
Mueller Electric
Recycler
Best Buy Distribution
Cashier
7 Eleven Gas Station
Pet Care Associate
PetSmart
Picker/Packer
O'Reilly Auto Parts Distribution Center
Sandwich Maker
Jimmy John's
Cook
Lobster Louies
Stocker
Michaels Craft Store
Cook
Krauss'
High School Diploma -
Jackson High School
- Pro Start Certificate
Similar Profiles
Sallie RoseSallie Rose
Area Manager at Pet Supplies PlusArea Manager at Pet Supplies Plus
Winston LabbeWinston Labbe
Assistant Store Manager at Pet Supplies PlusAssistant Store Manager at Pet Supplies Plus
Kaydence NesbittKaydence Nesbitt
Cashier at Pet Supplies PlusCashier at Pet Supplies Plus