Hannah Tagle
Portland,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized Physical Therapy Technician with 2 years of experience in patient care. Dedicated to individualized patient services and running smooth and clean office.
Overview
4
4
years of professional experience
Work History
Sales Associate
Buckle
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Tracked stock using company inventory management software.
- Developed, marketed and sold full range of products and support services.
Therapy Technician
Humpal Physical Therapy
08.2020 - 05.2022
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Prepared patients to meet with physical therapists.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Inventoried supplies and ordered more for office and patient rooms.
- Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
- Administered routine exams and treatment for patients.
- Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
- Determined therapies, requested materials and received equipment in accordance with patient care initiatives and insurance plans.
- Reviewed current literature and research to update and revise educational components.
- Smoothly assisted, positioned and secured patients at therapy devices to support safe treatment protocols.
- Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
- Offered expert mobility assistance with physical support, wheelchairs and other strategies.
- Transported patients to and from treatment areas using wheelchairs or providing standing support.
- Observed patients during treatment to compile and evaluate data on patients' responses and progress and reported to physical therapist.
- Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
- Recorded treatment given and equipment used.
Head Cashier
The Home Depot
09.2018 - 11.2020
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Received and processed customer payments.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed checks, cash and credit purchases or refunds.
- Resolved escalated customer disputes with special actions such as discounts.
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
No Degree - Nursing
Texas A&M University - Corpus Christi
Corpus Christi, TXNo Degree - Nursing
Del Mar College
Corpus Christi, TXHigh School Diploma -
Calallen Charter High School
Corpus Christi, TX05.2018
Skills
- Time Management
- Creative Strategies
- Strong Interpersonal Communication
- Maintaining and Cleaning Equipment
- Operational Requirements
- Therapeutic Exercise
- Sanitizing Surfaces
- Housekeeping Duties
- Patient Interaction
- Medical Records Documentation
- Patient-Focused Therapy
- Mobility Support
- Direct Supervision
- Patient Medical Histories
- Home Exercise Programs
- Customer Satisfaction
- Medical Equipment Instruction
- Performance Improvement
Timeline
Sales Associate
Buckle
06.2022 - Current
Therapy Technician
Humpal Physical Therapy
08.2020 - 05.2022
Head Cashier
The Home Depot
09.2018 - 11.2020
No Degree - Nursing
Texas A&M University - Corpus Christi
No Degree - Nursing
Del Mar College
High School Diploma -
Calallen Charter High School
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