Hannah Takasumi
Kirkland,WA
Summary
Client-focused Physical Therapy Aide offering treatment assistance and clerical support. Expert in maintaining equipment, replenishing supplies, performing minor cleaning duties and filing patient paperwork to provide smooth operations. Driven to deliver a positive physical therapy experience to customers with a willingness to assist with question and requests.
Overview
12
12
years of professional experience
Work History
Tasting Room Associate
Rooted Souls Winery
01.2021 - Current
- Supported marketing efforts by capturing guest contact information for future outreach campaigns.
- Participated in staff meetings to discuss strategies for improving sales performance and enhancing overall guest satisfaction.
- Managed tasting room inventory.
- Assisted in training new team members on tasting room procedures, policies, and best practices for customer engagement.
- Provided informed wine suggestions to tasting room guests.
- Educated visitors on winemaking processes, vineyard history, and varietal characteristics to enhance their appreciation of the wines.
- Maintained a clean and inviting tasting room, ensuring an enjoyable atmosphere for visitors.
- Contributed to positive online reviews by consistently delivering exceptional service to all tasting room visitors.
- Enhanced customer experience by providing personalized wine recommendations and pairing suggestions.
Tasting Room Associate
Ancestry Cellars
01.2021 - Current
- Supported marketing efforts by capturing guest contact information for future outreach campaigns.
- Participated in staff meetings to discuss strategies for improving sales performance and enhancing overall guest satisfaction.
- Managed tasting room inventory.
- Assisted in training new team members on tasting room procedures, policies, and best practices for customer engagement.
- Provided informed wine suggestions to tasting room guests.
- Educated visitors on winemaking processes, vineyard history, and varietal characteristics to enhance their appreciation of the wines.
- Maintained a clean and inviting tasting room, ensuring an enjoyable atmosphere for visitors.
- Contributed to positive online reviews by consistently delivering exceptional service to all tasting room visitors.
- Enhanced customer experience by providing personalized wine recommendations and pairing suggestions.
Trainer & Owner
BenneFit Athletics
01.2018 - 01.2022
- Manged client scheduling
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Managed company finances
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Physical Therapist Aide/Exercise Staff
Olympic Phys Therapy
01.2013 - 01.2018
- Taught patients how to live within limits of capabilities and celebrated successes.
- Assisted with appointment scheduling
- Collaborated with other physicians and physical therapist
- Educated patients and their families on proper home exercises, ensuring that they understood the importance of adherence to prescribed regimens for optimal recovery & results.
- Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
Education
Bachelor of Science - Pre-Physical Therapy
Western Washington University
Bellingham, WA06.2013
Skills
- Guest service
- Flexible scheduling
- Guest Assistance
- Cleanliness standards
- Maintaining and cleaning equipment
- Home Exercise Programs
- Physical therapy support
- Safety Procedures
- Sports injury treatment
- Customer communications
- Muscle performance
Timeline
Tasting Room Associate
Rooted Souls Winery
01.2021 - Current
Tasting Room Associate
Ancestry Cellars
01.2021 - Current
Trainer & Owner
BenneFit Athletics
01.2018 - 01.2022
Physical Therapist Aide/Exercise Staff
Olympic Phys Therapy
01.2013 - 01.2018
Bachelor of Science - Pre-Physical Therapy
Western Washington University
Similar Profiles
India JohnsonIndia Johnson
Kindergarten and First Grade Teacher at Deeply Rooted Homeschool AcademyKindergarten and First Grade Teacher at Deeply Rooted Homeschool Academy
Bennie WeaverBennie Weaver
College and Career Advisor at RootEd MissouriCollege and Career Advisor at RootEd Missouri
William SingletonWilliam Singleton
Inventory Manager at Rooted in RoxburyInventory Manager at Rooted in Roxbury