Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations at KFC/KBP Brands. Excelled in labor management and sanitation standards, significantly improving service quality. Skilled in POS systems and passionate about employee retention, demonstrating strong leadership and negotiation abilities. Achieved notable success in waste reduction, contributing to a more efficient and cost-effective environment. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.