Hannah Tatreau
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking for a career that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Interested in government contracting positions.
Overview
13
13
years of professional experience
Work History
Partner Scheduling Specialist
Veritext Legal Solutions
07.2019 - Current
- Manage calendar for our legal proceedings and assign Digital Reporters, and Videographers for Georgia and South Carolina, and North Carolina regions.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Develop and maintain relationships with our independent contractors.
- Troubleshoot issues that arise to make sure we are meeting the expectations of our clients.
- Participate in Beta programs for company software and new updates.
- On-boarding Partner to help with new employees coming over from company acquisitions.
- Helped write SOP's for company processes and training of new employees.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Demonstrated leadership skills in managing projects from concept to completion.
- Gained extensive knowledge in data entry, analysis and reporting.
- Monitored partner performance and provided feedback on areas of improvement.
Nationwide Scheduling Coordinator
AWR Court Reporting
02.2017 - 07.2019
- Answered phones and assisted attorneys and paralegals with deposition needs, including scanning and sending out errata and transcripts to clients.
- Entered scheduling requests from our clients into our system via email and phone calls.
- Helped find locations to hold legal proceedings.
- Monitored front areas so that questions could be promptly addressed.
Benefits Administrator
Benefitfocus
09.2016 - 11.2016
- Provided ongoing support to clients via phone to provide assistance in understanding functionality, navigation and general use of the software applications as it relates to benefit plan details, employee coverage, deadlines and policy cancellations
- Communicated with various insurance carriers on a regular basis to ensure that their data matched the data in the Benefitfocus platform
- Provided an accurate completion time frame for issue resolutions to clients
- Identified the appropriate client needs and transferred phone calls to appropriate Human Resources departments and insurance carriers
- Completed foundational benefits training courses as well as client-specific training courses to further my knowledge to better assist clients using the Benefitfocus software.
Volunteer and Intern Coordinator/ Campaign Intern
Friends of Bryce Reeves (VA State Senator)
02.2015 - 12.2015
- Created and maintained the schedule on google docs of 30 volunteers and 10 interns on a weekly basis in the campaign headquarters for Senator Reeves
- Trained volunteers and interns on phone system and Advantage door knocking application, which helped record data from specific surveys
- Participated in drafting and sending out approximately 800 support letters to constituents in the 17th district of Virginia
- Facilitated direct contact with constituents via phone banking and door knocking
- Reviewed media coverage of Senator Reeves to share with the campaign team and his supporters.
Summer Intern
Fairfax County Republican Committee
07.2014 - 08.2014
- Completed data entry of contact information of sponsors and members into Microsoft Excel
- Participated in organization of materials, such as nametags and literature for 10 committee events that included galas and barbecues.
Intern for Office of Judge Carolyn Tornetta Carluccio
Montgomery County Court of Common Pleas
03.2011 - 05.2011
- Assisted with filing of family court related paperwork
- Participated in review sessions with the Judge prior to the ruling and decision.
Education
Bachelor of Arts - Political Science: International Affairs
University of Mary Washington
Fredericksburg, Virginia05.2015
Skills
- Proficient in Microsoft Office Suite including Microsoft word and Excel
- Proficient with Facebook, Twitter, Instagram, and Skype
- Proficient in Advantage
- Collaboration and Teamwork
- Policy Knowledge
- Microsoft Office and Docusign
- Establishing Effective Relationships
- Knowledge of Federal and State Laws
- Customer Relationship Building
- Organization and Administration
- Creative and Critical Thinking
Travel
- Summer Discovery Program, Valencia, Madrid, & Barcelona, Spain, Summer 2010
- Leysin American School, Switzerland, Summer 2009
Timeline
Partner Scheduling Specialist
Veritext Legal Solutions
07.2019 - Current
Nationwide Scheduling Coordinator
AWR Court Reporting
02.2017 - 07.2019
Benefits Administrator
Benefitfocus
09.2016 - 11.2016
Volunteer and Intern Coordinator/ Campaign Intern
Friends of Bryce Reeves (VA State Senator)
02.2015 - 12.2015
Summer Intern
Fairfax County Republican Committee
07.2014 - 08.2014
Intern for Office of Judge Carolyn Tornetta Carluccio
Montgomery County Court of Common Pleas
03.2011 - 05.2011
Bachelor of Arts - Political Science: International Affairs
University of Mary Washington
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