Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Taylor

Leander,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

Truck Loader

UPS
07.2023 - Current
  • Loaded shipments into place on trucks.
  • Lifted and slid packages weighing up to 150 pounds on conveyor belts to transport items.
  • Maintained clean and functional warehouse space throughout 6 hour shifts.

Associate

Target
06.2022 - 07.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Monitored customer service metrics and performance indicators to identify areas of opportunity.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Barista Shift Lead

Perky Beans Coffee
04.2021 - 06.2022
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.

Education

High School Diploma -

Tom Glenn High School
Leander, TX
05.2021

Skills

  • Safe Chemical Handling
  • Inventory Accuracy
  • Team Training and Development
  • Quality Control
  • Cash Handling
  • Customer Service
  • Time Management Skills
  • POS System Operations
  • Performance Monitoring
  • Workplace Safety
  • Mentoring
  • Team Building and Leadership

Timeline

Truck Loader

UPS
07.2023 - Current

Associate

Target
06.2022 - 07.2023

Barista Shift Lead

Perky Beans Coffee
04.2021 - 06.2022

High School Diploma -

Tom Glenn High School
Hannah Taylor