Hannah Tharpe

• Managed over 40 lead generations per day and consistently increased yearly company sales by18%
• Coordinated product campaign distribution using direct mailing, email, website, and telephone
• Worked with the marketing team to create effective strategies to target new markets after researching and analyzing competitor behavior and customer trends
• Monitored plastic surgery markets to map marketing initiatives and maximized customer outreach by enhancing overall brand strategy
• Coached employees in successful selling methods to drive revenue
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
• Coached staff successfully through adopting new CRM software.

• Managed schedule, operations, and budget for a highly active and successful family of 7 and staff
• Responded to personal and professional emails and other correspondence to facilitate communication and enhance daily efficiency
• Informed staff, vendors, and contractors of client project requirements to foster client satisfaction during 8 month home renovation
• Coordinated and planned all business travel and vacations for the family and appropriate staff
• Monitored household expenditures and all associated budgeting.

• Verified and reconciled service charges with insurance companies and payment providers
• Drafted letters for patients, providing verification of specific diagnoses and clinical results required for government aid
• Maintained weekly schedules for 3 physicians, 2 nurses, and 8+ social workers
• Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards
• Developed, implemented, and evaluated office policies and procedures.

Member of Alpha Psi Omega. Elected to Vice President for Alpha Psi Omega in 2011. Dean's List 2009, 2010, & 2011