Hannah Thornburg
Cherryville,NC
Summary
A seasoned professional, who is looking to change her career path into the Cyber Security field. Graduated from University of North Carolina at Charlotte Cybersecurity Bootcamp in March 2025, earning a certificate of completion. Developed practical skills in security principles, network security, and penetration testing through hands-on projects. Currently preparing for CompTIA Security+ Exam while actively engaging with security platforms to enhance technical expertise. Collaborated with peers to strengthen teamwork and problem-solving abilities in cybersecurity environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Financial Counselor/Billing Specialist
CaroMont Health
Gastonia, NC
01.2021 - 08.2024
- Guided over 150 patients through billing processes, improving satisfaction scores significantly.
- Assisted over 100 uninsured patients in obtaining financial aid for timely hospital care.
- Developed and implemented financial tracking databases, enhancing reporting efficiency and management oversight.
- Liaised with insurance carriers to secure essential benefits information for patient advocacy.
Scheduling Coordinator and Support Specialist
Advanced Home Health & Hospice
Gastonia, NC
11.2015 - 12.2020
- Streamlined communication channels for efficient dissemination of schedule updates and changes.
- Led weekly scheduling meetings to address concerns, assign tasks, and gather feedback.
- Monitored employee attendance and time-off requests for compliance with company policies.
- Utilized MS Office and Excel to analyze data and develop spreadsheets.
- Updated status reports by entering information into the system.
- Coordinated efforts with other supervisors to achieve group goals.
- Consulted managers to resolve issues related to employee performance and office operations.
Education
Certificate of Technical Studies - Cyber Security
UNC @ Charlotte Cybersecurity Bootcamp
Charlotte, NC03-2025
Associate of Science - Medical Office Management/Administration
Cleveland Community College
Shelby, NC06-2009
Skills
- Network security and risk assessment
- Data analysis and fundamentals
- Customer service and communication
- Project management and collaboration
- Attention to detail and time management
- Analytical thinking
- Incident response
- Data encryption
- Problem solving
- Intrusion detection
- Application security
- Penetration testing
- Vulnerability assessment
- Ethical hacking
- Scripting languages
- Firewall configuration
- Web application security
References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
On-SiteTimeline
Financial Counselor/Billing Specialist
CaroMont Health
01.2021 - 08.2024
Scheduling Coordinator and Support Specialist
Advanced Home Health & Hospice
11.2015 - 12.2020
Certificate of Technical Studies - Cyber Security
UNC @ Charlotte Cybersecurity Bootcamp
Associate of Science - Medical Office Management/Administration
Cleveland Community College
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