HANNAH TOELKES
Irvine,CA
Overview
7
7
years of professional experience
Work History
Technical Account Manager- Residential Practice Team
Yardi Systems
06.2021 - Current
- Provide consultative and technical support to clients using Yardi Voyager software and Yardi Breeze software
- Developed strong relationships with key clients, ensuring their needs were met and fostering long-term partnerships.
- Provided in-depth product training for customers, enhancing their understanding and usage of the technology.
- Collaborated with sales teams for seamless product integration and enhanced customer experience.
- Increased client satisfaction by promptly addressing technical issues and providing tailored solutions.
- Conducted regular account reviews to proactively identify areas of improvement and implement necessary changes.
Accounting Department Employee
Chapman University- Accounting & Financial Services Department
01.2019 - 12.2020
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Tracked funds, prepared deposits and reconciled accounts.
- Collected and reported monthly expense variances and explanations.
- Reduced errors in financial reporting through thorough reconciliation of accounts and attention to detail.
- Streamlined month-end closing procedures, increasing efficiency and reducing time spent on manual tasks.
Real Estate Assistant
Stanfield Real Estate Group- Pacific Sotheby’s International Realty
05.2019 - 09.2019
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.
- Coordinated appointments to show marketed properties.
- Boosted team productivity with effective calendar management for appointments, showings, closings, and meetings.
- Increased client base by actively participating in networking events and generating leads through social media platforms.
- Assisted in development of marketing materials, improving property visibility and attracting potential buyers.
Education
Bachelor of Science - Dual Major: Accounting & Business Administration
Chapman University, Argyros School of Business & Economics
Orange, California12.2020
Some College (No Degree) - French Studies
France Langue School
Nice, FranceSome College (No Degree) - International Business Studies
Franklin University Switzerland
Lugano, SwitzerlandSkills
- Software: Yardi Voyager, Yardi Breeze, Microsoft Suite, Peoplesoft Financial, Google Suite
- Relevant Courses: Financial & Managerial Accounting, Real Estate Finance, Financial Management, Real Estate Development, Accounting Information Systems, Business Law, Micro & Macro Economics, Individual and Corporate Taxation, Cost Accounting, Accounting for Investments & Consolidations, Marketing
Affiliations
- Chapman Accounting Society
- Chapman Delta Gamma
- Corn Islands Children’s Foundation
Timeline
Technical Account Manager- Residential Practice Team
Yardi Systems
06.2021 - Current
Real Estate Assistant
Stanfield Real Estate Group- Pacific Sotheby’s International Realty
05.2019 - 09.2019
Accounting Department Employee
Chapman University- Accounting & Financial Services Department
01.2019 - 12.2020
Bachelor of Science - Dual Major: Accounting & Business Administration
Chapman University, Argyros School of Business & Economics
Some College (No Degree) - French Studies
France Langue School
Some College (No Degree) - International Business Studies
Franklin University Switzerland