Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

HANNAH TOELKES

Irvine,CA

Overview

7
7
years of professional experience

Work History

Technical Account Manager- Residential Practice Team

Yardi Systems
06.2021 - Current
  • Provide consultative and technical support to clients using Yardi Voyager software and Yardi Breeze software
  • Developed strong relationships with key clients, ensuring their needs were met and fostering long-term partnerships.
  • Provided in-depth product training for customers, enhancing their understanding and usage of the technology.
  • Collaborated with sales teams for seamless product integration and enhanced customer experience.
  • Increased client satisfaction by promptly addressing technical issues and providing tailored solutions.
  • Conducted regular account reviews to proactively identify areas of improvement and implement necessary changes.

Accounting Department Employee

Chapman University- Accounting & Financial Services Department
01.2019 - 12.2020
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Collected and reported monthly expense variances and explanations.
  • Reduced errors in financial reporting through thorough reconciliation of accounts and attention to detail.
  • Streamlined month-end closing procedures, increasing efficiency and reducing time spent on manual tasks.

Real Estate Assistant

Stanfield Real Estate Group- Pacific Sotheby’s International Realty
05.2019 - 09.2019
  • Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
  • Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.
  • Coordinated appointments to show marketed properties.
  • Boosted team productivity with effective calendar management for appointments, showings, closings, and meetings.
  • Increased client base by actively participating in networking events and generating leads through social media platforms.
  • Assisted in development of marketing materials, improving property visibility and attracting potential buyers.

Education

Bachelor of Science - Dual Major: Accounting & Business Administration

Chapman University, Argyros School of Business & Economics
Orange, California
12.2020

Some College (No Degree) - French Studies

France Langue School
Nice, France

Some College (No Degree) - International Business Studies

Franklin University Switzerland
Lugano, Switzerland

Skills

  • Software: Yardi Voyager, Yardi Breeze, Microsoft Suite, Peoplesoft Financial, Google Suite
  • Relevant Courses: Financial & Managerial Accounting, Real Estate Finance, Financial Management, Real Estate Development, Accounting Information Systems, Business Law, Micro & Macro Economics, Individual and Corporate Taxation, Cost Accounting, Accounting for Investments & Consolidations, Marketing

Affiliations

  • Chapman Accounting Society
  • Chapman Delta Gamma
  • Corn Islands Children’s Foundation

Timeline

Technical Account Manager- Residential Practice Team

Yardi Systems
06.2021 - Current

Real Estate Assistant

Stanfield Real Estate Group- Pacific Sotheby’s International Realty
05.2019 - 09.2019

Accounting Department Employee

Chapman University- Accounting & Financial Services Department
01.2019 - 12.2020

Bachelor of Science - Dual Major: Accounting & Business Administration

Chapman University, Argyros School of Business & Economics

Some College (No Degree) - French Studies

France Langue School

Some College (No Degree) - International Business Studies

Franklin University Switzerland

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HANNAH TOELKES