Hannah Trosclair

Slc

Summary

Highly driven professional successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

years of professional experience

Work History

General Manager

Franklin Ave Cocktails & Kitchen

Salt Lake City

10.2023 - Current

Managed daily operations to ensure smooth service and customer satisfaction.
Trained and supervised staff on menu items and customer service standards.
Developed and implemented effective marketing strategies to attract new customers.
Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
Performed weekly inventory
Ordered all spirits, beer, wine, and supplies

Bar Lead

Edison House

Salt Lake City

09.2022 - 10.2023

Managed daily bar operations and ensured compliance with health regulations.
Trained and mentored staff on cocktail preparation and service techniques.
Performed weekly inventory
Ordered supplies, spirits, beer, and wine for stock levels

Lead Bartender

The Tuxedo Club

Tuxedo Park

04.2021 - 04.2022

Customized cocktail menu
Trained new bartenders on mixology skills and customer service practices.
Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
Ensured compliance with all federal, state, local regulations and safety standards
Catalogued inventory for clubhouse manager
Operated POS register accurately
Set banquet rooms/creates center pieces

Education

General/theater -

East St. John High

Reserve, LA

Skills

Employee training
Team leadership
Staff scheduling
Task delegation
Complex problem-solving

Ordering
Budget oversight
Compliance regulations
Inventory management
Conflict resolution

Timeline