Hannah Van Dyke
40647 Fenian Way, North Branch
Summary
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
4
4
years of professional experience
Work History
Volunteer
EDGE
09.2019 - 05.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Volunteer
National Honor Society
10.2021 - 06.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Provided administrative support to department leads to help organize events and fundraisers.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Tutor
North Branch Area High School
02.2023 - 05.2023
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Developed student confidence through positive reinforcement strategies.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
Shift Lead
Jimmy's Pizza
05.2019 - 04.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Maintained safe working environment by observing safety procedures, policies and regulations.
Cashier
Family Pathways Inc.
06.2021 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Arts - Criminal Justice, Psychology
St. Cloud State University
Saint Cloud, MN11.2025
Associate of Arts - General
Anoka Ramsey
Coon Rapids, MN05.2023
Skills
- Event Setup
- Telephone Etiquette
- Recordkeeping
- Volunteer Recruitment
- Answering Phones
- Computer Skills
- Fundraising
- Food Distribution
- French Expertise
- Positive Attitude
- Teamwork and Collaboration
- Minnesota Driver's License
- Team Collaboration
Timeline
Tutor
North Branch Area High School
02.2023 - 05.2023
Volunteer
National Honor Society
10.2021 - 06.2023
Cashier
Family Pathways Inc.
06.2021 - 04.2023
Volunteer
EDGE
09.2019 - 05.2023
Shift Lead
Jimmy's Pizza
05.2019 - 04.2021
Bachelor of Arts - Criminal Justice, Psychology
St. Cloud State University
Associate of Arts - General
Anoka Ramsey
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