Hannah Van Lonkhuyzen
Cleveland
Summary
Experienced with delivering comprehensive implementation projects from inception to completion. Utilizes strategic planning and stakeholder engagement to ensure seamless execution. Track record of managing cross-functional teams and driving continuous process improvements.
Overview
7
7
years of professional experience
Work History
Implementation Manager III, OEM
RevolutionParts
01.2025 - Current
- Lead onboarding for automotive dealerships, setting up custom e-commerce storefronts and configuring platform integrations.
- Serve as the primary point of contact for training, technical support, and overall implementation, managing 10–40 clients concurrently.
- Create and execute realistic onboarding plans by evaluating client needs, pain points, and operational requirements.
- Provide high-level technical guidance to resolve product-specific implementation challenges.
- Maintain proactive communication to ensure smooth adoption and high client satisfaction during the 30 day onboarding lifecycle.
- Remote
Strategic Implementation Manager
Hireology
07.2024 - 12.2024
- Delivered 200+ customer implementations, generating $3M+ in annual revenue with a 98% retention rate.
- Managed onboarding for large-scale clients ($10K–$25K MRR), serving as a consultative advisor and trusted implementation lead.
- Facilitated in-depth training for executives, hiring managers, and end users to maximize platform engagement.
- Improved implementation cycle time by 20% through process documentation and internal workflow optimization.
- Collaborated closely with Product, Sales, and Support to drive account success and reduce churn risks.
Senior Implementation Manager
Hireology
04.2023 - 07.2024
Implementation Manager
Hireology
08.2021 - 04.2023
Customer Success Associate
Hireology
08.2019 - 08.2021
Account Executive
Yelp
08.2018 - 07.2019
- Managed a book of business while prospecting new accounts and guiding them through the full sales cycle.
- Developed local advertising strategies using Yelp’s digital tools and built strong rapport with decision-makers.
- Consistently met or exceeded revenue targets through effective territory management.
Education
Bachelor of Arts - Public Relations, Advertising, Applied Communication
DePaul University
Chicago, IL06.2017
Skills
- Client Onboarding & Training
- SaaS Implementations
- Project Management
- CRM & Tools: Salesforce, HubSpot, Asana, JIRA
- Stakeholder Communication
- Problem Solving & Troubleshooting
- Technical Product Support
- Cross-Functional Collaboration
- Time & Process Management
Timeline
Implementation Manager III, OEM
RevolutionParts
01.2025 - Current
Strategic Implementation Manager
Hireology
07.2024 - 12.2024
Senior Implementation Manager
Hireology
04.2023 - 07.2024
Implementation Manager
Hireology
08.2021 - 04.2023
Customer Success Associate
Hireology
08.2019 - 08.2021
Account Executive
Yelp
08.2018 - 07.2019
Bachelor of Arts - Public Relations, Advertising, Applied Communication
DePaul University
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