Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Vogeler

Sanders,KY

Summary

Certified management professional with strong expertise in team leadership, operational efficiency, and customer service excellence. Proven ability to foster collaboration and adapt to shifting priorities to meet business goals. Skilled in staff training, inventory control, and problem-solving, ensuring smooth daily operations and high-quality results. Known for reliability, flexibility, and results-driven approach. Excellent skills in problem-solving and conflict management with extensive operations knowledge and understanding of restaurant business needs. Ready to apply expertise and experience to challenging new role with long-term potential for growth and advancement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Swing Manager

McDonald's
05.2019 - Current
  • Managed employee conflicts professionally, fostering a healthy work environment with open communication channels.
  • Managed employee performance to give guests accurate, efficient and personable service each and every time.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Provided exceptional customer service while managing busy shifts, resulting in increased return visits from patrons.
  • Trained crew members on how to perform tasks correctly.
  • Implemented inventory management systems to minimize waste and reduce costs.
  • Facilitated smooth transitions between shifts by thoroughly reviewing staffing plans and communicating any changes promptly to incoming managers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained high cleanliness standards, resulting in positive health inspections and a welcoming environment for customers.

Education

High School Diploma -

Gallatin County High School
Warsaw, KY
05-2021

Skills

  • Accurate money handling
  • Quality controls
  • Staff recruitment
  • Checklist management
  • Shift oversight
  • Multitasking Abilities
  • Customer Satisfaction
  • Operational Efficiency
  • Health and Safety Regulations
  • Scheduling
  • Safety control
  • Crisis Management

Certification

  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • ServSafe Food Handler's Certification

Timeline

Certified Swing Manager

McDonald's
05.2019 - Current

High School Diploma -

Gallatin County High School

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Hannah Vogeler