Summary
Overview
Work History
Education
Skills
Timeline
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HANNAH VU

QUINCY,MA

Summary

Dynamic and customer-focused professional with experience as a Restaurant Hostess, excelling in reservation coordination and customer relationship management. Proven ability to enhance guest satisfaction and maintain cleanliness standards, fostering repeat business through exceptional service and menu knowledge. Adept at managing high-pressure situations with poise.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Pho So 1
Quincy, MA
03.2022 - 09.2024
  • Coordinated reservations and maintained an organized waitlist system.
  • Monitored dining room for guest satisfaction and adjusted seating as needed.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Barista

Tiger Sugar
Boston, MA
06.2020 - 01.2021
  • Maintained cleanliness and organization of the service area and equipment.
  • Assisted customers with menu selections and provided product recommendations.
  • Followed health and safety standards during food preparation and service.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Education

High School Diploma -

North Quincy High School
North Quincy, MA
06-2021

Skills

  • Reservation coordination
  • Waitlist management
  • Customer satisfaction monitoring
  • Cleanliness maintenance
  • Menu knowledge
  • Customer relationship management

Timeline

Restaurant Hostess

Pho So 1
03.2022 - 09.2024

Barista

Tiger Sugar
06.2020 - 01.2021

High School Diploma -

North Quincy High School

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