Hannah Short
Cincinnati,OH
Summary
Motivated and people-focused hospitality sales professional with a talent for building relationships, identifying revenue opportunities, and creating smooth, memorable guest experiences. Experienced in negotiating contracts, managing corporate accounts, and working closely with all departments to execute successful events, group & corporate stays. With a strong background in event coordination and hands-on F&B/operations experience, I bring a practical understanding that enhances communication and strengthens collaboration. I approach every project with creativity, organization, and a proactive mindset, with a strong commitment to consistency and growth.
Overview
5
5
years of professional experience
Work History
Director of Sales
Holiday Inn Express & Suites
07.2025 - Current
- Develop and negotiate LNRs and preferred corporate agreements to increase weekday occupancy and strengthen long-term partnerships.
- Serve as the sole member of the sales office, independently managing all corporate, group, and catering sales responsibilities, including prospecting, contracting, client communication, and revenue reporting.
- Supported revenue management initiatives by providing detailed analysis of market conditions, competitor activities, and booking patterns.
- Refreshed and standardized sales materials to align with brand voice and improve conversion rates.
- Utilize and respond to leads across multiple systems including ENGINE, MeetingBroker, IHG RFP platforms, and EventConnect, ensuring quick turnaround times and maximum conversion.
- Represent the hotel at local community events, networking functions, and chamber gatherings, building strong relationships to increase market visibility and generate new business leads.
CATERING SALES MANAGER
Courtyard Marriott
04.2024 - Current
- Develop and send customized proposals to prospective clients, showcasing tailored solutions for events, catering services, and guest accommodations
- Create campaigns to target specific market segments effectively
- Lead food and beverage meetings to review event details, menu selections, and service expectations, ensuring consistent communication and delivery across teams
- Participate in revenue and budget meetings, contributing insights on group sales performance, pricing strategies, and event profitability to support overall hotel financial goals
- Manage corporate accounts, providing comprehensive service for both sleeping rooms and events
- Create and update menus and event packages in collaboration with the culinary team, ensuring offerings align with client preferences and current market trends.
EVENT SERVICES MANAGER
Hilton Netherland Plaza
05.2023 - 04.2024
- Created detailed plans that outlined the timeline and scope of events from conception to completion.
- Provided onsite management during events ensuring smooth operations by addressing any unexpected issues or changes quickly and efficiently.
- Collaborated with clients to identify event needs and create customized solutions within budget constraints
- Maintained accurate records of event costs for billing purposes as well as future reference.
- Organized pre-event meetings with relevant personnel involved in executing a successful outcome thus avoiding any last minute surprises or issues onsite during an actual event day.
- Developed strong relationships with vendors to ensure competitive pricing, timely delivery of materials, and high-quality products.
SALES AND EVENTS COORDINATOR
Hotel Preston
08.2022 - 05.2023
- Worked collaboratively with entire hotel team to host events for up to 350 guests.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellations, inquiries & proposal development for various events.
- Conducted thorough site tours highlighting key features of our hotel, including over 10,000 sq. feet of meeting and ballroom space.
- Assisted guests in booking reservations or making inquiries about the hotel's amenities and services
- Conducted competitor analyses to stay ahead of industry trends and changes.
OPERATIONS SUPERVISOR/SALES COORDINATOR
Courtyard Marriott
04.2021 - 08.2022
- Utilized CRM software to track client information and transactions related to group sales.
- Provided excellent customer service by responding promptly to inquiries and resolving issues efficiently.
- Organized logistics and materials for each meeting, arranged spaces and took notes for later dissemination.
- Ordered supplies and maintained inventory control, minimizing unnecessary expenses and tracked stock levels of food and beverage items.
- Reviewed guest feedback surveys on a regular basis and took effective actions as needed.
- Trained and developed associates and supervisors to reach company goals.
Education
High School Diploma -
Rossview High School
05.2017
Skills
- Hotel Operations and Event Oversight
- Vendor Service Coordination
- Group bookings & Room Block Management
- FOSSE, OPERA, HotelKey & Salesforce
- Employee Training & Development
- Corporate Account and Event Management
- Restaurant & Beverage Service Knowledge
- Contract and Rate Negotiation
- LNR Development
- Forecasting & Revenue Strategy
Timeline
Director of Sales
Holiday Inn Express & Suites
07.2025 - Current
CATERING SALES MANAGER
Courtyard Marriott
04.2024 - Current
EVENT SERVICES MANAGER
Hilton Netherland Plaza
05.2023 - 04.2024
SALES AND EVENTS COORDINATOR
Hotel Preston
08.2022 - 05.2023
OPERATIONS SUPERVISOR/SALES COORDINATOR
Courtyard Marriott
04.2021 - 08.2022
High School Diploma -
Rossview High School
Additional Experience
- Bartender (Courtyard Marriott Nashville) Featured in Aimbridge Hospitality's Mix and Muddle Magazine (Dec 2021) – Authored a half-page entry under “Cocktail Corner,” showcasing expertise in beverage trends. 4/2021-2/2022
- Bartender/Server (Hooters Clarksville TN ) Nominated Hooters Girl of the year in 2019 for leadership, performance, and guest satisfaction 9/2018-3/2020.
- Bartender/Server (Hananoki Japanese Steakhouse) 8/2018-2/2020