Hannah Wallace
Moseley,Virginia
Summary
Professional with experience in aquatic safety and leadership. Proven ability to manage emergency situations, enforce safety protocols, and train team members. Strong focus on team collaboration, reliability, conflict resolution, and adaptable to changing needs. Skills include CPR, and first aid, combined with calm and decisive personality.
Overview
5
5
years of professional experience
Work History
Assistant Swim Coach
FoxCroft Homeowners Association
05.2023 - Current
- Managed team communications, ensuring that all members stayed informed about upcoming practices, meets, and other relevant events.
- Served as a mentor to new coaches within the organization, sharing best practices for effective swim coaching techniques.
- Established positive relationships with parents and guardians, fostering a supportive environment for athlete development.
- Collaborated with head coach to create and execute practice plans for various skill levels, resulting in improved swim times.
- Organized and implemented effective teaching strategies for swimmers as young as 4 years old.
Head Lifeguard
FoxFire Community Association
05.2020 - 09.2023
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Facilitated collaboration among staff members through regular meetings and open channels of communication.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Maintained high standards of cleanliness throughout the facility with diligent attention to detail during routine cleaning operations.
- Addressed and resolved guest complaints, leading to increased satisfaction and positive feedback.
Education
Bachelor of Science - Nursing
James Madison University
Harrisonburg, VA05-2028
High School Diploma -
Monacan High School
North Chesterfield, Virginia05-2024
Skills
- Rule enforcement
- Customer service
- Team management
- Staff supervision
- Decision-making
- Teamwork and collaboration
Timeline
Assistant Swim Coach
FoxCroft Homeowners Association
05.2023 - Current
Head Lifeguard
FoxFire Community Association
05.2020 - 09.2023
Bachelor of Science - Nursing
James Madison University
High School Diploma -
Monacan High School
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