Hannah Warner

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and provided exceptional service.
• Maintained accuracy in cash handling and balanced cash drawer at end of shift.
• Ensured cleanliness and organization of checkout area to enhance customer experience.

• Operated machinery to assemble products efficiently and accurately.
• Conducted quality checks to ensure compliance with safety and production standards.
• Streamlined workflow processes, enhancing overall productivity on the production line.
• Trained new team members on equipment usage and safety protocols effectively.

Start patients checkups, fill out paperwork, help with office work such as scheduling, and billing.

• Conducted patient pre-examinations, including visual acuity tests and intraocular pressure measurements.
• Assisted optometrists with diagnostic procedures, ensuring accurate data collection and patient comfort.
• Managed patient records using electronic health record systems, maintaining confidentiality and compliance.
• Collaborated with optical staff to manage inventory levels, optimizing stock availability for patient needs.
• Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
• Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
• Managed administrative duties with phone reception, appointment scheduling and payment processing.
• Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
• Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.