Hannah Wetzker
Salt Lake City
Summary
Motivated Self Starter with 10 years of combined Administrative and Customer Service Experience looking for an Administrative focus position.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Mayer Brown
Salt Lake City, UT
08.2024 - Current
- Assist in office services and office support via emailing, filing, and answering of phones
- Maintain and coordinate provider/attorney meetings, calendars and phone calls.
- Assist faculty and staff with daily operations and needs of the firm
- Reconciling of office expenses for the firm, management of supply ordering, and coordinating weekly catering.
- Maintenance of organized firm records
- Provide coverage of needs of other office staff
- Creation and distribution of weekly and monthly newsletters to maintain transparency across the firm.
Administrative Assistant
Williams Lea
Salt Lake City, UT
12.2022 - 08.2024
- Assisted in office services for Mayer Brown and Associates Law Firm
- Reconciled billing expenses for firm
- Coordinated weekly office catering
- Created and distributed comprehensive weekly and monthly newsletters for firm faculty and staff
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Provided any other administrative support through comprehensive office management, record maintenance, appointment scheduling, and daily operations.
Community Associate
Regus Spaces
12.2021 - 07.2022
- Provided administrative and technical support to office tenants on an as-needed basis.
- Developed and implemented unique and engaging activities for tenants.
- Oversaw facilities maintenance and repairs to improve tenant quality of life.
- Conducted tours of offices, described features and promoted services.
- Created positive work culture for tenants
Hotel Receptionist
Hyatt Place
08.2020 - 11.2021
- Greeted Customers and welcomed to the establishment in addition to managing phone calls
- Managed Financial Books and audits using Microsoft Systems
- Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Managed Relationships with Third Party Businesses and billing
- Primary Trainer for new Employees
Hotel Receptionist
Hilton Garden Inn
07.2018 - 08.2020
- Provided Hospitality and Customer Satisfaction
- Conducted standard administrative tasks
- Managed Hotel Auditing and Financials
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
- Managed cash transactions accurately, maintaining proper financial records for the reception area.
Director/ Head Writer
Pilot Edge Studios
02.2021 - Current
- Wrote an hour long radio formatted adaption of a classic novel
- Procured Funding for a Pilot Episode of a radio adaption
- Networked with local talent in the area to procure, Sound Engineer, Studio Space, Actors, composition, and technical assistance for above radio drama
- Ran And Directed Studio time for the project
Voice/Piano Instructor
Self Employed Services
06.2016 - Current
- Teaches private voice and piano lessons to all ages
Education
High School Diploma -
Bonneville High School
2014
Skills
- Customer Service
- Microsoft Systems
- Phone Systems
- Office Management/Office Support
- Written Communication
- Community Management
- Social Media Management
- Creative Adobe Photoshop
- Photography
Timeline
Administrative Assistant
Mayer Brown
08.2024 - Current
Administrative Assistant
Williams Lea
12.2022 - 08.2024
Community Associate
Regus Spaces
12.2021 - 07.2022
Director/ Head Writer
Pilot Edge Studios
02.2021 - Current
Hotel Receptionist
Hyatt Place
08.2020 - 11.2021
Hotel Receptionist
Hilton Garden Inn
07.2018 - 08.2020
Voice/Piano Instructor
Self Employed Services
06.2016 - Current
High School Diploma -
Bonneville High School