Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Hi, I’m
Hannah Whitfield
Jasper,AL
Summary
Overview
4
years of professional experience
Work History
Jacks Family ResturantWinfield, AL
Cashier Team Lead
01.2020 - 10.2023
Job overview
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Ensured compliance with all safety regulations while performing tasks.
- Assisted customers with locating items within the store when requested.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Developed strong working relationships with team members to foster collaboration.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
- Answered customer questions and provided store information.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Helped customers find specific products, answered questions and offered product advice.
SonicWinfield, AL
Carhop
08.2019 - 01.2020
Job overview
- Greeted and welcomed customers as they arrived at the drive-in window.
- Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
- Prepared drinks, condiments, and food items according to restaurant standards.
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Operated cash register accurately and efficiently to process customer payments.
- Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
- Followed all safety protocols when preparing food items including proper temperature control techniques.
- Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
Education
Carbon Hill High SchoolCarbon Hill, AL
High School Diploma
05.2022
University Overview
Skills
- Positive Attitude
- POS System Operation
- Cash Drawer Reconciliation
- Flexible Schedule
- Adaptability and Dependability
- Heavy Lifting
- Customer Service
- Cash Handling
- Product restocking
- Money handling
- Safety rules
- Opening and closing procedures
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier Team Lead
Jacks Family Resturant
01.2020 - 10.2023
Carhop
Sonic
08.2019 - 01.2020
Carbon Hill High School
High School Diploma
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