Hannah Whitworth
La Grange,GA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
AT&T
11.2021 - 06.2024
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Retail Sales Consultant
AT&T
08.2018 - 11.2021
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Trained new employees on store policies, procedures, and best practices for superior customer service.
- Increased sales and customer satisfaction through personalized servicing.
- Participated in promotional events to engage potential customers and showcase store offerings.
Education
Bachelor of Arts - Law And Society
Penn State University
12.2026
Skills
- Problem-Solving
- Customer Service
- Customer Service and Engagement
- Customer experience
- Retail Operations
- Time Management
- Store Organization
- Team Building and Leadership
- Attention to Detail
- Customer Service Management
- Staff Supervision
- Store operations
Timeline
Assistant Store Manager
AT&T
11.2021 - 06.2024
Retail Sales Consultant
AT&T
08.2018 - 11.2021
Bachelor of Arts - Law And Society
Penn State University
Similar Profiles
Elda BenitezElda Benitez
Sales Manager Representative at AT&TSales Manager Representative at AT&T
MURICEO FELIXMURICEO FELIX
Premier Service Consultant at AT&TPremier Service Consultant at AT&T
Brandon GrissomBrandon Grissom
Wire Technician at AT&TWire Technician at AT&T
Verna CrowderVerna Crowder
Sales Agent at AT&TSales Agent at AT&T
Trevionne GreehlingTrevionne Greehling
Coordinator at Tj Maxx Dept StoreCoordinator at Tj Maxx Dept Store