Hannah Williams
Syracuse,NY
Overview
8
8
years of professional experience
Work History
Office Assistant
Syracuse City School District
01.2023 - Current
- Interacts with employees and visitors, acting as the first point of contact in the office, by answering questions, explaining information, and addressing any complaints
- Answers multi-line phones system, routing calls, delivering messages to staff
- Works alongside our Human Resources team to manage employee medical leaves, including keeping track of employee medical records and sending out updates to management staff
- Supports a group of 50 School Nurses by providing them with daily updates from our Health Services Director and assisting them with placing office supply orders
- Uses PeopleSoft, our HRMS system, to update employee leave information, and Schooltool to obtain medical records for current students
- Completes any other clerical duties, as assigned by manager
Disney College Program
The Walt Disney World Company
03.2022 - 09.2022
- Positioned in Merchandise at the Wilderness Lodge Resort
- Contributed to upholding the high standard representation of the Walt Disney World brand, while using Disney's 5 key principle
- Responsible for ensuring guest satisfaction by giving prompt, friendly, and knowledgeable service
- Organized store merchandise racks and displays to promote and maintain a visually appealing environment for guests
Human Resources Assistant (Contract)
Nascentia Health
04.2021 - 08.2021
- Assisted with recruiting, screening candidates and scheduling interviews
- Helped prepare new hire employee files and orientation packets for employee onboarding
- Performed various administrative functions, including filing paperwork, answering phone calls and emails, maintaining employee files and completing other tasks assigned by leadership
- Consistently updated ADP, as well as ClearCompany, applicant tracking system, as employee and applicant data was received or changed
Guest Advocate
Target
11.2019 - 02.2020
- Assisted customers by providing information and resolving any problems
- Provided outstanding customer service by quickly and politely scanning and bagging groceries
- Ability to work in a fast-paced environment and under pressure
Camp Counselor/Archery Director
Lourdes Camp
06.2016 - 08.2019
- Worked with children from ages 7 through 14, as well as other counselors ages 16 and older
- Instructed campers through activities including archery, swimming, hiking, basketball, volleyball, soccer, and canoeing
- Supervised with co-counselor to oversee all assigned aspects of a campers' day including reveille, cabin clean-up, meal times, rest time, evening activities, getting ready for bed, and after-hours duty as assigned
- Managed the camp's Archery range by ordering supplies and making sure that the set up of the range complied with safety standards, as the Archery Director
Work Study - Office Assistant
Le Moyne College
08.2017 - 05.2018
- Assisted science center secretary with technical and general office tasks
- Ongoing adult/student customer service via phone, email, and face to face interactions
- Able to work appropriately with confidential material
Education
Bachelor of Science - Human Resource Management
Le Moyne College Madden School Of Business
Syracuse, NY12.2020
Skills
- Well versed in Microsoft Office Suite (Office, Excel, PowerPoint, Project, Access), ADP (HRMS), ClearCompany (Applicant Tracking System), PeopleSoft (HRMS), Schooltool (Student Information System)
- Customer Service, Administrative Tasks, Scheduling, Onboarding, Recruiting, Teamwork and Collaboration, Attention to Detail, Time Management
Timeline
Office Assistant
Syracuse City School District
01.2023 - Current
Disney College Program
The Walt Disney World Company
03.2022 - 09.2022
Human Resources Assistant (Contract)
Nascentia Health
04.2021 - 08.2021
Guest Advocate
Target
11.2019 - 02.2020
Work Study - Office Assistant
Le Moyne College
08.2017 - 05.2018
Camp Counselor/Archery Director
Lourdes Camp
06.2016 - 08.2019
Bachelor of Science - Human Resource Management
Le Moyne College Madden School Of Business