Hannah Williams
Big Spring,Texas
Summary
Compassionate Veterinary Technician with extensive experience at Highland Animal Hospital, excelling in emergency care and client education. Skilled in intravenous catheterization and surgical assistance, I effectively managed time-sensitive tasks while enhancing patient outcomes and client satisfaction through empathetic support and efficient workflows. Dedicated to providing exceptional care and education for pet owners.
Overview
6
6
years of professional experience
Work History
Veterinary Technician
Highland Animal Hospital
08.2019 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Obtained patient history from owners and performed physical examinations.
- Maintained detailed records of animal health care and diagnostic treatments.
- Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
Education
Forsan
Forsan, TX05.2021
Skills
- Intravenous catheterization
- Medication administration
- Surgical assistance
- Surgical procedures and support
- Medical history collection
- Laboratory skills
- Pharmacy duties
- Client education
- Emergency and preventive care
- Euthanasia procedures
- Medical record-keeping
- Canine and feline intubation
- Emergency care
- Dietary recommendations
Timeline
Veterinary Technician
Highland Animal Hospital
08.2019 - Current
Forsan
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