Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Williams

Edwardsville,IL

Summary

A committed, hard-working leader in the talent acquisition and human resource fields. Eager to engage in, analyze, and develop innovative people and business programmatic strategies. Currently pursuing opportunities in project management, business analytics, and human resources while considering other opportunities that can expand to a larger skillset and contribute to a company's overall business and culture.

Overview

8
8
years of professional experience

Work History

Internal Channel Program Manager

Amazon Web Services
12.2021 - Current
  • Manage centralized initiatives and activities pertaining to Amazon Web Services', which enhanced internal hiring procedures and marketing plans globally.
  • Provide program management expertise in lean Six Sigma and agile methods, practices, and execution across strategic projects with tech and non-tech teams.
  • Perform research and discovery sessions across business organizations to establish streamlined training, SALs, SOPs, KPIs, and a 38.8-minute per requisition time-saving method for talent acquisition.
  • Create and facilitate training programs for existing and onboarding stakeholders.
  • Participate in UAT and pilot tests, and revise programs based on feedback and results.
  • Address and resolve technical, hiring, and operational roadblocks by working with team members and directors.
  • Create programmatic initiatives based on aggregated business analytics to enhance and streamline overall internal candidate experience.

Senior Business Analyst

Amazon.com, Inc.
05.2020 - 12.2021
  • Designed and implemented reporting solutions to enable stakeholders to manage business needs and make effective hiring decisions across North America and Canada.
  • Effectively supervised hiring teams' performance by implementing measurable run rates to access delivery of high-volume hiring goals.
  • Created new analytical systems to boost vital business KPIs for North American Sort Centers and Amazon Air to increase business production.
  • Assessed business requirements to forecast annual workforce labor and cost reduction opportunities.
  • Collected and analyzed data using Excel, SQL, Access, and other data management systems to identify process and system improvements.

Sr. Talent Supply Chain Optimization Coordinator

Amazon.com, Inc.
08.2018 - 05.2020
  • Forecasted labor demand plans and created scalable staffing strategies to build infrastructure and ensure team resource capability met business demand.
  • Investigated hiring needs, diving deep into candidate pipeline and application status, to determine hiring viability by node or site across North America.
  • Supported planning for improvement of funnel metrics through utilization of Applicant Tracking Systems (ATS) reporting.
  • Monitored KPI benchmarks and metrics to communicate to hiring teams how to prioritize labor needs to meet and exceed all business SLAs.
  • Provided business leaders with weekly and monthly business review updates to track and monitor labor order accuracy and fulfillment.

Account Manager

Avenica, Inc.
02.2018 - 07.2018
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric hiring contracts.
  • Consulted with businesses to supply accurate project timelines, minimize turnover, and deliver high quality placements.
  • Liaised with marketing and sales teams to develop targeted hiring campaigns across Midwest and West Coast.
  • Met with existing customers to review current services and expand staffing opportunities.
  • Exceeded business development benchmark goals by +12%, receiving top account sales development team honors two years consecutively.

Senior Talent Specialist

Avenica, Inc.
10.2016 - 02.2018
  • Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results nationally.
  • Assisted with writing job postings and job descriptions for boards and actively sourced candidates through LinkedIn, Indeed, CareerBuilder, and referral networking.
  • Conducted telephone and in-person behavioral-based interviews to assess candidate experience and qualifications for clients.
  • Negotiated payroll contracts and managed budget for recruiting expenses.
  • Provided career and interview coaching for candidates during their interview process.

Talent Account Specialist

Avenica, Inc.
10.2015 - 10.2016
  • Negotiated employment contract length and payroll for candidates and client accounts.
  • Fielded client complaints and facilitated negotiations, resolving issues and reaching mutual conclusions of employment standards.
  • Tracked candidate applications and evaluated effectiveness and accuracy of advertisements and referrals in recruiting efforts.
  • Completed full lifecycle recruiting and screening of roughly 400 to 700 resumes weekly.
  • Developed, and maintained training SOPs for new employees and facilitated their onboarding process.
  • Exceeded hiring goals by 7.8% and continued to build and grow payroll year over year.

Education

Bachelor of Arts - Industrial And Organizational Psychology

Southeast Missouri State University
Cape Girardeau, MO
05.2015

Skills

  • Change Management
  • Business Analysis
  • Partnerships and Resource Mobilization
  • MS Office Applications
  • Asana
  • Playbook
  • Amazon QuickSight
  • Visio
  • I-9 Advantage
  • OnBase
  • Publisher
  • Tableau

Timeline

Internal Channel Program Manager

Amazon Web Services
12.2021 - Current

Senior Business Analyst

Amazon.com, Inc.
05.2020 - 12.2021

Sr. Talent Supply Chain Optimization Coordinator

Amazon.com, Inc.
08.2018 - 05.2020

Account Manager

Avenica, Inc.
02.2018 - 07.2018

Senior Talent Specialist

Avenica, Inc.
10.2016 - 02.2018

Talent Account Specialist

Avenica, Inc.
10.2015 - 10.2016

Bachelor of Arts - Industrial And Organizational Psychology

Southeast Missouri State University

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Hannah Williams