Hannah Wissel
Richmond,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Talent Sourcer
TRW Resources
10.2022 - Current
- Manage applicant tracking system, maintaining accurate records of candidate communication and interview notes.
- Advertise job opportunities on social media platforms and job boards.
- Enhance candidate sourcing by utilizing various recruiting tools and social media platforms.
- Conduct reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Develop and implement plans to improve recruitment process.
Customer Service Representative
Reid Health
04.2021 - 09.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Responded proactively and positively to rapid change.
- Trained new personnel regarding company operations, policies and services.
- Answered constant flow of customer calls with minimal wait times.
Pharmacy Technician
Reid Health
12.2019 - 03.2021
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Pharmacy Technician
CVS Pharmacy
10.2018 - 11.2019
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Education
Bachelor’s Degree in Business Administration -
Indiana University East
Richmond, IN02.2024
Skills
- Database Maintenance
- Process Improvement
- Documentation and Recordkeeping
- Job Description Development
- Candidate tracking
- Recruitment strategy development
Timeline
Talent Sourcer
TRW Resources
10.2022 - Current
Customer Service Representative
Reid Health
04.2021 - 09.2022
Pharmacy Technician
Reid Health
12.2019 - 03.2021
Pharmacy Technician
CVS Pharmacy
10.2018 - 11.2019
Bachelor’s Degree in Business Administration -
Indiana University East
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