Hannah Woodall
San Francisco,California
Summary
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
7
7
years of professional experience
Work History
Manager of Tourism Development and Sales
Aquarium of the Bay
07.2021 - Current
- Manage over 50 sales accounts (OTAS, Tour Operators, Outside Ticket Sales, etc.)
- Manage all private events, corporate events in the aquarium
- Organize and manage annual gala, all fundraisers, and concerts for the aquarium
- Promote and sell private events services including weddings, company holiday parties, corporate gathering, and private parties
- Coordinated and hired vendors for all event services, including catering, decorations, entertainment, and creating rental proposals for clients
- Created a weekly and annual sales report displaying revenue metrics and contribution to annual goals
- Surpassed my yearly sales goal by 30%
- Promote events and services with new partners leading to increased event sales, engage new recurring customers, sponsorships, and pursue new accounts
- Yearly strategic planning for promoting and selling all programs at the aquarium
- Promote and sell Expeditions
- Attend weekly event operations and event sales meetings
- Mange partnerships with Hotels
- Manage partnerships with all local CVBs.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Coordinator
Aquarium of the Bay
03.2021 - 07.2021
- Group Sales
- Group booking, School Booking, Virtual Tours
- Respond to event Inquires
- Assisted with all events.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Improved productivity by increasing customer communication and responding to feedback.
Restaurant Partnerships and Sales Rep
Club Feast
11.2020 - 03.2021
- Inside and Outside Sales
- Built Restaurant Relations
- Cold Call
- Prospect new restaurants to onboard
- Onboard Clients.
Executive Assistant to CEO
The Slanted Door Group
09.2019 - 08.2020
- Organized domestic and international travel for celebrity chef
- Created expense reports and worked with HR for budgeting
- Project management for four locations
- Organized Emails and Calendar.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Events Assistant Manager
The Slanted Door Group
09.2019 - 03.2020
- Contacted and organized vendors
- Managed Invoices
- Planned wedding receptions, private dinners, charity events
- Event Sales
- Coordinated and finalized events details within 72 hours of the event up until event breakdown.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
Customer Service Supervisor
The Slanted Door Group
09.2017 - 05.2019
- Booked and confirmed 100 reservations a day
- Hired and interviewed
- Created a new training program for new hires
- In charge of hiring and training new reservationist.
Supervisor
SF Carts and Concessions
04.2017 - 09.2017
- Managed 10 employees
- Set up/took down carts
- Kept track and restocked day to day inventory.
Education
B.Sc. Recreation Parks and Tourism Administration -
San Francisco State University
Skills
- Operations Management
- Strategic Planning
- Staff Development
- Workforce Management
- Contract Management
- Business Development
- Marketing
- Business Administration
- Expense Tracking
- Customer Relationship Management (CRM)
Additional Education
- Bay Area Outreach and Recreation Program, Berkeley, CA
- RPT 470 Travel with Purpose, San Francisco State University
Volunteer Experience
Delta Kappa Sigma Incorporated, Vice President, New Member Chair, Philanthropy Chair, Planned the first Greek Carnival, Created and planned our first annual Mental Health America weeklong fundraiser, Organized volunteer days with Randal Museum, San Francisco Rec and Park, Beach clean ups, Planned new member orientation and mentored 18 new members throughout the semester
Timeline
Manager of Tourism Development and Sales
Aquarium of the Bay
07.2021 - Current
Sales Coordinator
Aquarium of the Bay
03.2021 - 07.2021
Restaurant Partnerships and Sales Rep
Club Feast
11.2020 - 03.2021
Executive Assistant to CEO
The Slanted Door Group
09.2019 - 08.2020
Events Assistant Manager
The Slanted Door Group
09.2019 - 03.2020
Customer Service Supervisor
The Slanted Door Group
09.2017 - 05.2019
Supervisor
SF Carts and Concessions
04.2017 - 09.2017
B.Sc. Recreation Parks and Tourism Administration -
San Francisco State University
Similar Profiles
Sydney SebekSydney Sebek
Food Service Worker at Columbus Zoo And Aquarium & Zoombezi Bay WaterparkFood Service Worker at Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
Mariana ArredondoMariana Arredondo
Director of Food Service Operations at SSA Group LLC at Monterey Bay AquariumDirector of Food Service Operations at SSA Group LLC at Monterey Bay Aquarium
Roberto C. FloresRoberto C. Flores
Business Analyst II at Monterey Bay Aquarium, Education, OperationsBusiness Analyst II at Monterey Bay Aquarium, Education, Operations
Chiquita TownsendChiquita Townsend
Software Engineer at Meyers and Hart CoSoftware Engineer at Meyers and Hart Co
Chiquita TownsendChiquita Townsend
Software Engineer at Meyers and Hart CoSoftware Engineer at Meyers and Hart Co