Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Wooten

Beaverton

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Server

Applebee's
06.2023 - Current
  • Delivered exceptional customer service, enhancing guest satisfaction and retention.
  • Managed multiple tables efficiently during peak hours, ensuring timely order processing.
  • Collaborated with kitchen staff to ensure accurate food preparation and presentation.
  • Trained new servers on menu offerings and service standards, improving team performance.
  • Implemented upselling techniques, increasing overall sales revenue through strategic recommendations.
  • Resolved customer complaints promptly, maintaining a positive dining experience for guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Cashier

Subway
07.2022 - 06.2023
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer and balanced transactions at shift end.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new cashiers on operational procedures and best practices.

Fullers Burger Shack

Cashier
06.2021 - 07.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Shift Leader

Taco Bell
07.2020 - 06.2021
  • Run a shift efficiently, make sure that everyone is dressed probably and breaks are giving at the correct time, prep food for the shift, rotate for truck, put truck away, I was trained as a morning, mid and closing shift leader, make sure that everything is up to date and passes core standards, keep the line moving in a timely manner

Assistant Manager

Domino's
08.2018 - 09.2019
  • My responsibility's are to take customers orders, answer the phone, make the food and handle the oven. I also open the store part of the week

Crew Member

Popeye's Restaurants
09.2018 - 01.2019
  • My responsibility's were to take customers orders, bag the food, make the tea and to make sure that the dining area was kept clean and organized

Crew Member

McDonald's
06.2018 - 08.2018
  • My responsibility's were to take customers orders and bag the food and hand it out the drive thru window. I would also make all the drinks and brew the tea and coffee

Crew Member

McDonald's
04.2018 - 06.2018
  • My responsibility's were to take customers orders and to handle the cash register. I would also bag the food and make the drinks

Crew

Taco Bell
01.2018 - 04.2018
  • Drive-thru: My job was to take orders and then repeat the order to make sure it's correct. Then I make the drinks for the next car if needed and then I take money and hand out the drinks and change. Also I ask if they want any sauce and hand there food out to them.

Crew-cook, drive

Dairy Queen
07.2017 - 01.2018
  • Thru: My job was to make the orders and get them out as soon as possible. But when we weren't busy my job was to stalk everything and help anyone if needed.

Education

No Degree -

David Douglas High School

Skills

  • POS
  • Cash Handling
  • Food service
  • Guest services
  • Restaurant experience
  • Customer Service
  • Assistant Manager Experience
  • Cashiering
  • Shift Management
  • Food Preparation
  • Leadership
  • Cooking
  • Restaurant Management
  • Food Safety
  • Serving Experience

Timeline

Server

Applebee's
06.2023 - Current

Cashier

Subway
07.2022 - 06.2023

Fullers Burger Shack

Cashier
06.2021 - 07.2022

Shift Leader

Taco Bell
07.2020 - 06.2021

Crew Member

Popeye's Restaurants
09.2018 - 01.2019

Assistant Manager

Domino's
08.2018 - 09.2019

Crew Member

McDonald's
06.2018 - 08.2018

Crew Member

McDonald's
04.2018 - 06.2018

Crew

Taco Bell
01.2018 - 04.2018

Crew-cook, drive

Dairy Queen
07.2017 - 01.2018

No Degree -

David Douglas High School