Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Hannah Wright

Phoenix,AZ

Summary

A take-charge professional who delivers executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, vendor negotiations, and contract management. Recognized for exemplary customer service and team collaboration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Entrepreneur

The Wright Way Cleaning Company
Phoenix, AZ
05.2023 - Current
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Appraised inventory levels on a frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Monitored progress by establishing plans, and budgets and measuring results.
  • Maintained relationships with key clients to secure repeat business.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Entrepreneur

Cowboy Cosmetics
Phoenix, AZ
05.2023 - Current
  • Participated in local community activities to promote the brand's visibility and reputation.
  • Developed business plans and strategies to grow small businesses.
  • Researched similar businesses to determine competitive advantages.
  • Implemented efficient processes for ordering inventory and tracking deliveries.
  • Set pricing structures according to market analytics and emerging trends.

Server

Liberty Station Tavern
Scottsdale, AZ
11.2018 - 05.2023
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Trained new employees on restaurant procedures and plating techniques.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Took reservations and to-go orders to streamline the process for both the customer and the restaurant.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Administrator

Campus Victory Project
Phoenix, AZ
2022 - 2022
  • Monitored payroll, credit card purchases, and invoicing to prevent financial errors.
  • Checked office stock to determine supply levels and maintain inventory.
  • Organized special events such as company parties or trips for employees.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Appraised, forecasted, and determined conditions and strategies to achieve goals and objectives.
  • Maintained positive working relationships with fellow staff and management.

Restaurant Hostess

Anthem Golf & Country Club
Anthem, AZ
11.2016 - 11.2018
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Notified server after seating parties in section to facilitate prompt service.

Education

Bachelor of Science - Criminal Justice

Grand Canyon University
Phoenix, AZ

Skills

  • Policy Development
  • Risk Mitigation
  • Revenue Generation
  • Culture Building
  • Customer Relations/ Sales
  • Customer Service
  • Product Promotion

Affiliations

  • Avid Weightlifter
  • Handgun Ballistics Training
  • Handgun Tactics Training
  • Rifle/Handgun Target Shooting
  • Cooking/ Baking
  • Reading (politics, history, fiction, money management, etc.)

Certification

  • NIPR Arizona Accident, Life, and Health Insurance License

References

Lt. Daniel Williams|Phoenix Police Department|25 Years of Service|Retired 2018|623-261-2735 

Christy McQueen|NRA Certified Firearms Instructor|Ryan Insurance INC. Agent|480-540-4282

Timeline

Entrepreneur

The Wright Way Cleaning Company
05.2023 - Current

Entrepreneur

Cowboy Cosmetics
05.2023 - Current

Server

Liberty Station Tavern
11.2018 - 05.2023

Restaurant Hostess

Anthem Golf & Country Club
11.2016 - 11.2018

Administrator

Campus Victory Project
2022 - 2022

Bachelor of Science - Criminal Justice

Grand Canyon University

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