Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Ybarra

Boulder,CO

Summary

I am a hardworking and passionate worker with strong organizational skills. Skilled at listening to customers, and maintaining current knowledge of company. Solves problems quickly to satisfy costumers and deliver high level of service in every interaction. Highly adaptable team player with excellent background of quick and effective performance and ready to help the team achieve company goals.

Overview

3
3
years of professional experience

Work History

Nanny

Lisa Anderson
Boulder, CO
05.2021 - Current
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Helped children learn how to complete small chores appropriate for age level.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Met children at bus stop to walk home and assist with crossing street.
  • Organized different types of activities to enhance physical and intellectual development.
  • Assisted older kids with homework, school projects and chores.
  • Played games, worked on puzzles and read books to young children.

Marshalls

Crystal Smith
Longmont , CO
05.2020 - 04.2021
  • Responded to customer requests for products, services and company information.
  • Provided information regarding charge accounts and loyalty programs.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Kept up cleanliness of the store,bathrooms and carts.

Subway

Carla Hernandez
Lafayette, CO
08.2019 - 01.2020
  • Sandwich artist
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained high standards of costumer service during high volume,fast paced operations.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Learned duties for various positions and provided backup at key times.
  • Washed dishes and helped maintain the interior and exterior appearance of the restaurant

Dunkin Donuts

Juliana Michaelson
Boulder, CO
09.2018 - 07.2019
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Maintained high standards of costumer service during high volume,fast paced operations.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Adhered to procedures in preparing food items.
  • Maintained composure and work quality while under stress.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.

Education

GED -

Boulder County Workforce GED Program
Boulder, CO
02.2022

Skills

  • Good Decision Making
  • Relationship Building
  • Problem Solving
  • Self-confidence Development
  • Creative Thinking
  • Dependable and Responsible
  • Microsoft Word
  • Time Management
  • Verbal and Written Communication
  • Cooperative Attitude
  • Cash Register Operations
  • Work Task Prioritization
  • Customer Transactions
  • Honest and Ethical
  • Detail-Oriented
  • Customer Relations
  • Cash Handling

Timeline

Nanny

Lisa Anderson
05.2021 - Current

Marshalls

Crystal Smith
05.2020 - 04.2021

Subway

Carla Hernandez
08.2019 - 01.2020

Dunkin Donuts

Juliana Michaelson
09.2018 - 07.2019

GED -

Boulder County Workforce GED Program

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Hannah Ybarra