Hannah Younger
Kirkwood,MO
Summary
Organized and dependable candidate seeking a full-time position that offers professional challenges while utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Project Coordinator - Industry Relations
American Soybean Association
03.2022 - 11.2023
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Created job files for each project and maintained current data in each file.
- Reported regularly to managers on project budget, progress and technical problems.
- Responded to requests for information on materials to inquiring parties.
- Provided support to programs/projects which included registration assistance, producing support materials for programs and meetings.
- Provided on-site support at conferences and events.
Dealer Support Specialist
Hallmark Stone
08.2020 - 03.2022
- Resolved customer issues and escalated complex issues to manager.
- Communicated and developed relationships with multiple dealers and customers via phone and email to schedule appointments and listen to customers to understand their needs.
- Collaborated with sales staff, shop and installation departments to resolve issues.
- Worked in a fast-paced and high volume environment and was able to multi-task and prioritize problems.
Travel Consultant
Maritz Global Events
02.2018 - 05.2020
- Worked closely with multiple clients simultaneously to understand unique needs and meet specific travel desires.
- Handled sensitive information with professionalism and discretion.
- Responsible for completing and purchasing travel arrangements for corporate client reward program. These arrangements included air, hotel, car, tour, and other ground transportation needs for both domestic and international trips.
- Engaged directly with reward program recipients through phone and email to book trips and resolve issues.
- Experienced on Sabre GDS system and working directly with airlines and hotels to resolve complex travel issues.
- Helped clients understand their corporate reward programs.
Gymnastics Coach
Olympia Mid Rivers
05.2017 - 02.2018
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Taught a range of sport-specific skills in a clear, safe manner.
- Managed separate classes with ages ranging from Kindergarten to grades 1-8.
Part-Time Retail Sales Associate
DSW Shoe Warehouse
08.2016 - 01.2018
- Helped customers with questions, problems and complaints regarding store and its merchandise, in person and via telephone.
- Stocked shelves and supplies and organized displays.
- Trained and served as a peer coach for new sales associates.
- Developed positive customer relationships through friendly greetings and excellent service.
Education
Bachelor Of Arts - International Studies
University of Missouri - Columbia
Columbia, MO05.2016
Skills
- Project Management
- Customer Service
- Microsoft Office
- SharePoint
- Google Documents
- Time Management
- Teamwork
- Detail Oriented
Timeline
Project Coordinator - Industry Relations
American Soybean Association
03.2022 - 11.2023
Dealer Support Specialist
Hallmark Stone
08.2020 - 03.2022
Travel Consultant
Maritz Global Events
02.2018 - 05.2020
Gymnastics Coach
Olympia Mid Rivers
05.2017 - 02.2018
Part-Time Retail Sales Associate
DSW Shoe Warehouse
08.2016 - 01.2018
Bachelor Of Arts - International Studies
University of Missouri - Columbia
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