HANNAH ZAVALA
Burleson,Texas
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Student Manager
University Of Texas At Austin
Austin, TX
09.2022 - Current
As student manager, I play a crucial role in overseeing daily operations, managing a team of student employees, and ensuring exceptional customer service. Furthermore, I deal with matters of money and all things coffee as I must ensure things run smoothly during my assigned shifts.
Front of House Employee
Crumbl Cookies
Burleson, TX
06.2021 - 12.2022
As a front-of-house worker, I am responsible for ensuring that every guest receives exceptional service from the moment they walk in the door until they leave with their freshly baked cookies. Furthermore, I pay attention to detail and use my ability to multitask and contribute to the overall success and atmosphere of the store.
Education
High School Diploma -
Burleson High School
Burleson, TX 08.2018 - 05.2024
Bachelor of Arts - Economics
University of Texas At Austin
Austin, TX 08.2022 - Current
Skills
Effective Communication
Customer Service
Money Management
Decision Making
Time Management
Team Collaboration
Timeline
Student Manager
University Of Texas At Austin
09.2022 - Current
Bachelor of Arts - Economics
University of Texas At Austin
08.2022 - Current
Front of House Employee
Crumbl Cookies
06.2021 - 12.2022
High School Diploma -
Burleson High School
08.2018 - 05.2024