Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Affiliations
Timeline
Generic

Hannah Zeleznik

Hyde Park,NY

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience

Work History

Crew Member

Playa Bowls
06.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Aided management in achieving staffing goals through active involvement in recruitment efforts, including interviews and orientation sessions for new hires.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Cashier Team Lead

Madison's Pizza
09.2021 - 08.2022
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.
  • Communicated with customers and team members to solve problems.
  • Received and processed customer payments.
  • Trained team members on cash register operation and cash handling.
  • Operated POS cash register and equipment to collect payments.
  • Operated cash register to record transactions accurately and efficiently.

Education

Advanced Honors Diploma -

Arlington High School
06.2022

Criminology

University at Buffalo

Skills

  • Customer Engagement
  • Customer Service
  • Initiative and Self-Motivation
  • Teamwork and Collaboration
  • Problem-Solving
  • Telephone Etiquette

Awards

  • Athlete of the month
  • National Honor Society
  • National Honor Key
  • Varsity Letter
  • Dean's List - University at Buffalo

Volunteer Experience

Dutchess Outreach, Poughkeepsie, NY 

A charitable organization dedicated to providing food, shelter, and support to those in need in Dutchess County and the surrounding areas. In Dutchess County alone 26,130 individuals suffer from Food Insecurity. That’s 8.8% of the population.

  • Distributed food items to individuals accessing the food support program.
  • Prepared food distribution room; sort and stack food items in an orderly manner on the shelves.
  • Ensured all interactions with guests were courteous and respectful
  • Worked collaboratively with team members to reach the organizations objectives.
  • Helped the homeless population by handing our food and drinks on a regular basis.
  • Greeted each guest with a smile.

Affiliations

  • Sorority - Delta Phi Epsilon

Timeline

Crew Member

Playa Bowls
06.2023 - Current

Cashier Team Lead

Madison's Pizza
09.2021 - 08.2022

Advanced Honors Diploma -

Arlington High School

Criminology

University at Buffalo

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Hannah Zeleznik