Hannah Ziadeh
Woodford,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Recreational Assistant
MWR
Fort A.P. Hill
07.2023 - Current
- Created an inclusive environment that welcomed individuals of varying backgrounds, abilities, and interests.
- Facilitated communication between participants, staff, and management to ensure smooth operations.
- Delivered exceptional customer service through friendly interactions with participants while answering questions or providing assistance as needed.
- Organized and maintained filing systems, improving document accessibility and reducing retrieval time.
- Processed customer transactions efficiently using point-of-sale systems.
Business Manager
Krafty Korner Supplies
Fredericksburg, VA
02.2020 - 03.2023
- Ensured high levels of customer satisfaction by providing exceptional service, addressing customer inquiries, and concerns promptly and professionally.
- Trained and supervised employees, ensuring that they had the necessary skills and resources to perform their roles effectively.
- Oversaw day-to-day operations of the screen printing and craft business, including production processes, inventory management, and quality control.
- Developed and implemented business strategies and goals in alignment with the company's vision and objectives.
- Monitored customer feedback and reviews, and used insights to improve products, services, and customer experiences.
- Managed high-volume customer correspondence, resolving inquiries and addressing account discrepancies promptly to ensure maximum client satisfaction.
Office Coordinator
Amyclae Dance Academy
Stafford, VA
06.2019 - 07.2022
- Coordinated daily administrative operations to ensure smooth functioning of dance classes and events.
- Developed and maintained communication systems with parents, students, and staff to enhance engagement.
- Implemented organizational systems for student records and class materials to improve accessibility.
- Managed the online booking system or scheduling software to facilitate class registrations, cancellations, and rescheduling.
- Answer phone calls, emails, and inquires promptly and courteously, providing information about classes, schedules, fees, and studio policies.
- Greets clients, visitors, and students warmly and professionally as they arrive at the studio.
Education
High School Diploma -
Mountain View High School
Stafford, VA06.2017
Skills
- CPR certified
- Positive attitude
- Customer service
- Problem-solving abilities
- Organizational skills
Certification
CPR AED Certified - issued 10/6/2025
Infant CPR - issued 10/6/2025
Languages
American Sign Language (ASL)
Limited Working
Timeline
Recreational Assistant
MWR
07.2023 - Current
Business Manager
Krafty Korner Supplies
02.2020 - 03.2023
Office Coordinator
Amyclae Dance Academy
06.2019 - 07.2022
High School Diploma -
Mountain View High School