Hannah Zimmer
Kokomo,IN
Summary
Engaging and personable with the ability to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.
Overview
6
6
years of professional experience
Work History
Administrative Coordinator
Ascension Hospital
09.2023 - Current
- Answered phone calls, provided information and gathered information for the personnel within the clinic
- Gathered, entered and updated data to maintain departmental records and databases
- Maintained office supplies by checking inventory and ordering items
- Completed timely changes and updates to schedules in central scheduling system
- Provided reminder calls to patients prior to scheduled visits
- Developed strong patient relationships to encourage repeat business
Account Manager
LifeScience Logistics
12.2020 - 09.2022
- Communicating and collaborating with external and internal parties to best serve the needs of clients
- Created reports that included a variety of metrics and account data
- Increased sales with proactive account servicing and diligent relationship-building
- Keep track of deadlines and ensure that all requests and tasks from clients are completed on time.
Account Manager
TA Services
12.2018 - 12.2020
- Tracked sales data to assess trends and make proactive strategy changes
- Forecasted account needs and metrics based on market and product data
- Increased sales with proactive account servicing and diligent relationship-building
- Negotiated freight transportation transactions between clients and carriers
- Expanded customer base by identifying needs, developing solutions, and delivering client-centered projects
- Consistently meet my monthly sales goals
- Focusing on account and sales development while maintaining existing accounts.
Account Executive
TA Services
04.2018 - 12.2018
- Lead sales efforts via cold-calling
- Tracked and managed personal sales activities
- Entered customer order details into system
- Ensure customer commitments are met in a timely manner, working with internal team members and executing operations tasks as needed
- Maintaining solid understanding of market conditions and trends to maximize profit margins
- Kept track of sales, customer interactions, and concerns, as well as producing updates for senior management
- Reached out to customers and offered a variety of services and products in order to increase sales.
Education
Bachelor of Science -
Ball State University
01-2015
Skills
- Relationship building and management
- Obtain goals and maintain performance
- Able to work under strict deadlines - Project management
- Leadership skills
- Excellent interpersonal communication skills
- Inventory Management
- Schedule Management
Timeline
Administrative Coordinator
Ascension Hospital
09.2023 - Current
Account Manager
LifeScience Logistics
12.2020 - 09.2022
Account Manager
TA Services
12.2018 - 12.2020
Account Executive
TA Services
04.2018 - 12.2018
Bachelor of Science -
Ball State University
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