HANNAH BAGLEY
West Haven
Summary
Organized and motivated professional with an Associate of Science from Snow College, offering valuable experience in cold sales, customer onboarding, and client support. Expertise in building strong customer relationships, guiding clients through new systems, and efficiently resolving issues. Proficient in utilizing CRM and POS platforms, with a detail-oriented approach that streamlines processes and enhances overall customer satisfaction. Committed to delivering exceptional service and fostering positive client experiences.
Overview
5
5
years of professional experience
Work History
Floral Onboarding Specialist
Tukios
Ogden, Utah
08.2025 - 02.2026
- Managed the onboarding process for floral clients at Tukios, ensuring a smooth transition to receiving online orders.
- Utilized CRM systems to maintain detailed client records, track progress, and support account management.
- Created and maintained documentation using Microsoft Word and Google Workspace to organize onboarding materials and client communications.
- Strengthened client relationships by promptly resolving onboarding issues and providing clear, step-by-step guidance throughout the setup process.
Sales Associate
Victoria Secret
Ogden, Utah
02.2025 - 08.2025
- Delivered consultative retail sales and exceptional customer service, achieving high customer satisfaction.
- Processed transactions and returns efficiently using POS systems to support smooth daily operations.
- Assisted with inventory management and maintained strong visual merchandising standards.
- Responded promptly to customer inquiries to elevate overall service experience.
- Supported in-store marketing initiatives and promotions to increase product awareness and boost sales.
Cashier
Sinclair
Ephraim, Utah
07.2023 - 02.2025
- Handled high-volume point-of-sale transactions with accuracy while maintaining effective cash management.
- Delivered fast, friendly service to reduce wait times and enhance overall customer satisfaction.
- Maintained an organized and efficient checkout area to support smooth daily operations.
- Followed loss prevention and proper cash-handling procedures to minimize discrepancies and protect store assets.
Recreation Aide
Ephraim City
Ephraim, Utah
05.2021 - 07.2023
- Assisted with community recreation programs and special events, supervising participants to ensure safety and engagement.
- Supported program registration, equipment maintenance, and event setup to maintain organized operations.
- Communicated effectively with parents and community members to promote programs and encourage participation.
- Maintained cleanliness and safety of facilities, adhering to health regulations and standards.
Education
Associate of Science - Plant Biology
Snow College
Ephraim, Utah12-2024
Skills
- CRM Systems
- POS Systems
- Customer Engagement
- E-commerce Support
- Microsoft Office & Google Workspace
- Team Collaboration
- Attention to detail
- Reliability
- Team collaboration
- Self motivation
- Analytical thinking
- Willingness to learn
Timeline
Floral Onboarding Specialist
Tukios
08.2025 - 02.2026
Sales Associate
Victoria Secret
02.2025 - 08.2025
Cashier
Sinclair
07.2023 - 02.2025
Recreation Aide
Ephraim City
05.2021 - 07.2023
Associate of Science - Plant Biology
Snow College