Hannah Brennan
Plaistow,NH
Summary
Organized administrative professional with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
5
5
years of professional experience
Work History
Beverage Manager
Atkinson Country Club
08.2022 - Current
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Implemented creative marketing strategies for advertising daily specials, resulting in increased sales of featured products.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Contributed to positive guest experiences by quickly addressing concerns or complaints in a professional manner.
- Coordinated with event planners to provide custom beverage offerings for tournaments and special occasions, enhancing overall guest experiences.
- Managed cash transactions accurately, maintaining accountability for sales revenue collected throughout each shift.
- Streamlined inventory management with efficient restocking practices, resulting in reduced waste and improved availability.
- Utilized strong communication skills to relay important information between golf course staff members as needed.
Paraeducator, Special Education
Timberlane Middle School
10.2021 - Current
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
- Served as a liaison between regular classroom teachers and special education support staff, streamlining communication regarding student accommodations.
- Facilitated communication between parents, teachers, and school staff, fostering strong relationships to support student success.
- Encouraged peer collaboration through group assignments designed to foster teamwork and mutual understanding among classmates.
- Offered student support through special accommodations, extra assistance, and assessments.
- Monitored student classroom and outdoors activities to promote student safety.
- Supported teacher in development of individual learning strategies.
Office Administrative Assistant
East Coast Buinsess Solutions
01.2020 - 08.2022
- Provided clerical support to company by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Education
Bachelor of Science - Justice Studies
Southern New Hampshire University
Hooksett, NH05-2021
Skills
- Multi-line phone systems
- Customer Service
- Organizational Skills
- Multitasking and Time Management
- Data Entry
- Scheduling and calendar management
- Office Administration
- Microsoft Word
- Microsoft Excel
- Computer Proficiency
Timeline
Beverage Manager
Atkinson Country Club
08.2022 - Current
Paraeducator, Special Education
Timberlane Middle School
10.2021 - Current
Office Administrative Assistant
East Coast Buinsess Solutions
01.2020 - 08.2022
Bachelor of Science - Justice Studies
Southern New Hampshire University
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