Summary
Overview
Work History
Education
Skills
Details
Timeline
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HANNAH TOBER

Saginaw,MI

Summary

Enthusiastic and reliable, dedicated to providing excellent customer service with a smile. Organized, detail-oriented, and experienced in properly handling customer inquiries and transactions. Several years of experience in various retail settings with a proven track record of job success.

Overview

6
6
years of professional experience

Work History

Administrative Coordinator

Morley
09.2023 - Current
  • Process documentation accurately, timely and according to state and auto manufacturer guidelines
  • Receive, secure, sign and distribute branded titles
  • Maintain files and process documents received via FedEx, mail and fax
  • Provide accurate, timely resolutions through inbound and outbound conversations (phone, chat/SMS, email), and via other means as directed
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized

Assistant Store Manager

ALDI
11.2020 - 09.2023
  • Supervises that store personnel complies with company's customer satisfaction guidelines, demonstrates appropriate interactions with customers and co-workers, and maintains store cleanliness standards at all times
  • Communicates and models job responsibilities, performance expectations, and values of company
  • Leads peers on tasks and/or projects, acting as first point of contact
  • Makes decisions, sets priorities, and organizes information while thinking about pros and cons of possible outcomes and maintaining compliance with company standards.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations

Smaland Coworker

IKEA
06.2019 - 11.2020
  • Supervises and engages children who are signed into Smaland play area
  • Adheres to all safety and security policies during approved activities in Smaland
  • Communicates effectively with parents and children
  • Escalates and follows up on issues, concerns, or incidences regarding safety and security of children
  • Maintains record of paperwork to improve customers' future shopping experiences
  • Participates and contributes to store-organized events.

Instructional Assistant

Mesa Public Schools
08.2017 - 08.2019
  • Tutor and assist children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers
  • Instruct and monitor students in use and care of equipment and materials to prevent injuries and damage
  • Discuss assigned duties with classroom teachers to coordinate instructional efforts
  • Observe students' performance, and record relevant data to assess progress
  • Type, file, and duplicate materials.
  • Supported student learning objectives through personalized and small-group assistance

Education

Associate of Arts - Business

Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ
2024

Certificate in Justice Studies -

Mesa Community College
Mesa, AZ
12.2022

Associates in Administrative Justice Studies -

Mesa Community College
Mesa, AZ
12.2021

Skills

  • Leadership Skills
  • Fast Learner
  • Ability to Work Under Pressure
  • Ability to Work in Team
  • Customer Service
  • Staff Management
  • Goals and Performance
  • Vendor Management
  • Goal Setting
  • Order Management
  • Operations

Details

Saginaw, 480-254-6284, toberhannah@gmail.com

Timeline

Administrative Coordinator

Morley
09.2023 - Current

Assistant Store Manager

ALDI
11.2020 - 09.2023

Smaland Coworker

IKEA
06.2019 - 11.2020

Instructional Assistant

Mesa Public Schools
08.2017 - 08.2019

Associate of Arts - Business

Maricopa Community Colleges - Scottsdale Community College

Certificate in Justice Studies -

Mesa Community College

Associates in Administrative Justice Studies -

Mesa Community College

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HANNAH TOBER