Hannah Faye Monroe
Cumming,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 20 Years in Human Resource Management, Recruiting and Customer Service in Manufacturing and Construction Industry 10+ Years Cooking & Catering Experience in Assisted Livings, Nursing Homes and Georgia Public School System
Overview
2025
2025
years of professional experience
Work History
Human Recourse Manager
Kroger Corporation #653
10.2023 - 06.2024
- Managed and supported 117 employees
- Responsible for scheduling to business needs, benefit enrollment, New-Hire Orientations and on-boarding
- Payroll administration and time and attendance auditing, administer 2024 Safety Training WBL’s for 117 employees, employee recognition programs, coordinate in-store celebrations, oversaw Community Service projects
- Promise Team ambassador for District 1 (19 stores)
Executive Assistant/Installer
Gladiator Marketing, LLC
04.2017 - 06.2022
- Monitored office equipment and scheduled repairs
- Responsible for scheduling jobs, travel and managing contract employees
- Order apparel, business cards and signage for clients
- Input work orders, summit credit card payments and record payments and order history in Quick Books
- Vinyl Installer - responsible for install of graphics, posts, panels, windows, containers-Warehouses and Last Mile projects for Amazon and Wal-mart
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- On-site Cook-responsible for menu, shopping and preparing meals for contract workers
Lead Cook & Assistant Activities Coordinator
Chestnut Ridge Nursing Home & Rehabilitation
04.2016 - 05.2022
- Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Collaborated with servers to collect information about specific customer desires and dietary needs
- Prepared and maintained budget through forecasting, cost control and labor management
- Promoted and communicated upcoming activities to residents, families and associates
- Prepared event materials, staged spaces and coordinated activities with other departments
- Assigned volunteers to specific activity responsibilities and offered adequate materials and supervision to accomplish goals.
Recruiting/Branch Manager
Lingo Staffing
09.2011 - 09.2017
- Assessed employee performance and developed improvement plans
- Engaged employees in business processes with positive motivational techniques
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
Director of Talent Development
Gap, Inc.
2009 - 2014
- Partnered with Regional Managers to evaluate talent shortages and create strategic plans for workforce requirements across Gap, Inc divisions.
- Developed a high-performing workforce by providing targeted training and growth opportunities for employees.
- Boosted employee morale and satisfaction by offering relevant skills training, workshops, and seminars on an ongoing basis.
- Improved staff retention rates through the creation of customized professional development plans for top talent.
- Created personalized development plans based on individual strengths, interests, and goals, fostering greater worker satisfaction and retention
Education
Bachelor of Arts - Communication Arts/Public Relations
Georgia Southern University
Statesboro, GA06.1997
Skills
- Meeting Agenda Preparation
- Invoice Preparation
- Travel Arrangement Coordination
- Persuasive Negotiations
- Event Calendar Management
- Menu Planning
- Household Management
- Organization
- Critical Thinking
- Quality & Inventory Control
- Staff Development
- Event Planning
- Payroll
Highlights & Community Service
- Caddie for President of Gladiator Marketing, LLC 2021-2023
- Forsyth Chamber Members 2015-2022
- Workforce Planning Board-The Place, Forsyth County 2014-2021
- Buford City Schools Media Volunteer 2009-2020
Timeline
Human Recourse Manager
Kroger Corporation #653
10.2023 - 06.2024
Executive Assistant/Installer
Gladiator Marketing, LLC
04.2017 - 06.2022
Lead Cook & Assistant Activities Coordinator
Chestnut Ridge Nursing Home & Rehabilitation
04.2016 - 05.2022
Recruiting/Branch Manager
Lingo Staffing
09.2011 - 09.2017
Bachelor of Arts - Communication Arts/Public Relations
Georgia Southern University
Director of Talent Development
Gap, Inc.
2009 - 2014
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