Hannah Holt
Fulton,IN
Summary
Dynamic Regional Manager with a proven track record, enhancing public perception through strategic media outreach and exceptional customer relations. Skilled in operations and networking, I fostered collaboration and streamlined communication, resulting in improved client satisfaction and a positive organizational culture.
Overview
4
4
years of professional experience
Work History
Regional Manager
BK Management
06.2023 - Current
- Elevated public perception of the company through proactive media outreach and strategic message development.
- Streamlined internal communication processes, fostering a collaborative work environment among teams.
- Served as primary contact for coordination of application screening and tracking, visit and interview arrangements.
- Served as a liaison between prospective individuals, families, faculty, and administration throughout the admissions process, facilitating seamless communication among all parties involved.
- Built strong relationships with clients through exceptional customer service.
EAP Consultant
Area Five Agency
10.2022 - 06.2023
- Identified high-risk cases and responded per client need with direction of management.
- Worked on special employee assistance program projects based on client and business needs.
- Strengthened organizational culture, promoting open communication and cultivating positive relationships among staff members.
- Ensured compliance with relevant industry regulations, maintaining a high standard of professionalism in all EAP services provided.
Client Care Specialist
Four County Counseling Center
08.2021 - 10.2022
- Managed high call volume efficiently, prioritizing urgent requests and maintaining composure under pressure.
- Participated in regular team meetings to discuss strategies for enhancing overall client experience within the organization.
- Liaised between internal departments to facilitate prompt resolution of complex cases, resulting in satisfied clients who appreciated the extra effort put forth on their behalf.
Education
Associate of Applied Science - Business Administration Marketing
Ivy Tech Community College of Indiana
Logansport, IN10-2025
Technical Certificate - Business Administration
Ivy Tech Community College of Indiana
Logansport, IN12-2024
Certificate - Business Administration
Ivy Tech Community College of Indiana
Logansport12.2024
Skills
- Operations
- Customer relations
- Sales management
- Marketing and advertising
- Networking
Timeline
Regional Manager
BK Management
06.2023 - Current
EAP Consultant
Area Five Agency
10.2022 - 06.2023
Client Care Specialist
Four County Counseling Center
08.2021 - 10.2022
Associate of Applied Science - Business Administration Marketing
Ivy Tech Community College of Indiana
Technical Certificate - Business Administration
Ivy Tech Community College of Indiana
Certificate - Business Administration
Ivy Tech Community College of Indiana
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