Caring and skilled Human Services major passionate about positively impacting programs and helping participants by providing expert support. Familiar with various family dynamics along with emphasis on substance addiction and child traumas. Always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with a detail-oriented and conscientious approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Paraprofessional
Pembroke Public Schools
Pembroke, MA
11.2025 - Current
Assisted in implementing behavioral management strategies to promote positive student behavior.
Monitored student progress and provided feedback to educators for continuous improvement.
Data collection to be used for amendments in IEP's.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Substituted in lead teacher's place all grades K-6 when needed.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Maintained reward systems and behavior charts for students when needed.
Knowledge of IEP accomodations.
Knowledge of 504 accomodations.
Knowledge of mandating reporting.
Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
MCAS training.
Provided feedback to teachers on student progress, aiding in adjustment of teaching strategies.
Utilized technology in classroom to enhance learning experiences.
Assisted in administration of standardized tests, facilitating smooth testing process.
Helped teachers manage bus loading and unloading.
Social Work Technician A/B
Department Of Children and Families Commonwealth of Massachusetts
Hyannis, MA
06.2024 - 08.2025
Supervised visits between children in custody and parents.
Kept ongoing communication with foster parents and parents of children in custody.
Kept electronic records up to date.
Responsible for dictation for each case assigned.
Knowledge of court proceedings and parental rights.
Knowledge of 51A and 51B procedures.
Knowledge of forensic interviewing.
Connected and referred caseloads to community resources.
Accommodated different cultures and utilized tools to break language barriers when needed.
Maintained an independent schedule that included visits, transportations, staff meetings, and required training.
Performed collateral calls for the response unit following removal of a child.
Educated on the C.A.R.E Program implemented by the District Attorney in emergency situations and response protocols.
Responsible for medical clearance of children and adolescents before being placed and returning to placement.
Completed New Social Work Preservice Training.
Transported children in custody to appointments, visits, foster homes when needed.
Educated parents on available support groups if needed.
Evaluated program effectiveness and recommended improvements based on client feedback and outcomes.
Conducted assessments to identify needs of children and families receiving services.
Kept ongoing communication with the social worker to keep the case updated.
Calm Under Stress
Transferring medical paper work to destinations needed for children in custody.
Knowledge of Code of Ethics
Multitasking and Prioritization
Emotional Intelligence
Organizational Skills
Lead Teacher
Tiny Town Daycare
Plymouth, MA
07.2019 - 08.2023
Oversaw classroom settings and provide academic and emotional support maintaining optimal safety and security.
Trained new staff in disease prevention, special needs/behavior techniques, and education curriculum while adhering to state regulations.
Kept ongoing communication as a collateral with the Department of Children and Families if the child was under specific care.
Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
Knowledge of mandated reporting
Knowledge of 51-A and 51-B with suspected child abuse or neglect
Assisted teachers with lesson plan creation and materials development.
Documented student progress and communicated with parents to keep informed.
Worked with teachers to monitor class schedules and take attendance.
Organized and guided activities for students, including skills practice, research and memorization tasks.
Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Helped teachers recognize learning issues evidenced in one-to-one support instruction.
Networked with town public preschool for observation of students upon evaluation requests.
Familiar with applied behavior analysis (ABA) techniques.
Knowledgeable of EEC guidelines.
Educated in child traumas.
Inventory of supplies needed for the center.
Wrote incident reports and followed up with parents to finalize documentation.
Keep record of legal forms needed for medication, custody agreements, etc.
Organization of files and deadlines for documentation needed
Professional development hours for trauma informed care models and special education models
Community outreach
Nanny for children in The Department of Children and Families custody
Julie Abruzzi
Plymouth, MA
11.2017 - 05.2018
Prepared children for staff to transport to parental visitations.
Knowledge of failure to thrive.
Passed Department of Children and Families home check to be approved.
Knowledge of the foster care system.
Knowledge of community resources.
Professional communication with the Social Work Technicians working for The Department of Children and Families.
Family dynamics
Infant care
Knowledge of abuse and neglect
Direct care of children who have been through trauma and abuse
Private Nanny for Foster to Adopt
Amy Akillian
Plymouth, MA
09.2015 - 10.2017
Approved by The Department of Children and Families database.
Knowledge of the foster care system.
Knowledge of the adoption process.
Cared for child weekly.
Transporting.
Communicated with DCF if needed.
Social emotional care.
Activity planning.
CNA
Life Care Centers of America
Plymouth, MA
10.2015 - 05.2017
Dementia training and worked on Dementia care unit.
Psychiatric unit experience.
Administered patient care, including vital sign monitoring and daily living activities.
Implemented infection control protocols, reducing potential health risks for residents.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Reduced patient stress levels through effective communication and active listening skills.
Assisted residents with activities of daily living (ADL).
Wrote reports and correspondence from dictation and handwritten notes.
Maintained an up-to-date department organizational chart.
Made copies, sent faxes regarding patient information with respects to all HIPAA Standards.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Allocated team members to daily assignments.
Offering immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Transported patients between rooms and appointments or testing locations.
Post-mortem care.
Receptionist/Sales Associate
Endless Summer Salon
Plymouth, MA
04.2011 - 11.2014
Responsible for all administrative duties including Product Sales, client scheduling, learning software databases specific to salon use, filing client cards, collecting account information, answering phones and initializing EFT's for client billing inquiries.
Senior Mentor
Plymouth South High School
Plymouth, MA
01.2013 - 05.2013
Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
Applied superior negotiation, communication and conflict management skills to facilitate effective discussions.
Knowledge in Autism Spectrum Disorder
Knowledge of Applied Behavior Analysis
Provided Crisis Intervention if needed
Education
New Social Worker Pre-Service Training -
CWI- CHILD WELFARE INSTITUTE
SOUTHBOROUGH, MA
03-2026
Associate of Science - Human Services
Quincy College
Quincy, MA
05-2021
Certificate - Substance Addiction
Quincy College
Quincy, MA
05-2021
High School Diploma - Emphasis in Psychology, Advanced Placement Studies
Plymouth South High School
Plymouth, MA
06-2013
Skills
Emergency Response
Cultural Competency
Risk Assessment
Social Services
Trauma Informed Care
Special Education
Family Diversity
Child Welfare
Electronic Recordkeeping
Observation Documentation
Caregiver Relations
Family-Centered
Problem solving
Knowledge in intervention techniques
First Aid Certification
CPR Certification
Medical Terminology
HIPAA Compliance
Effective communication
Multitasking and Prioritization
Emotional Intelligence
Organizational Skills
Microsoft Office
Data collection
Computer skills
IEP compliance
Elementary education
Certification
Certificate in Trauma-Informed IEPs: Differential Diagnosis and Trauma-informed Assessment, National Child Traumatic Stress Network (NCTS), 2024-04-01
Certificate in Substance Addiction, Quincy College, 2021-05-01
CPR
First Aid
Licensed Social Work Assistant (LSWA), Test scheduling TBD
Timeline
Paraprofessional
Pembroke Public Schools
11.2025 - Current
Social Work Technician A/B
Department Of Children and Families Commonwealth of Massachusetts
06.2024 - 08.2025
Lead Teacher
Tiny Town Daycare
07.2019 - 08.2023
Nanny for children in The Department of Children and Families custody
Julie Abruzzi
11.2017 - 05.2018
CNA
Life Care Centers of America
10.2015 - 05.2017
Private Nanny for Foster to Adopt
Amy Akillian
09.2015 - 10.2017
Senior Mentor
Plymouth South High School
01.2013 - 05.2013
Receptionist/Sales Associate
Endless Summer Salon
04.2011 - 11.2014
Associate of Science - Human Services
Quincy College
Certificate - Substance Addiction
Quincy College
High School Diploma - Emphasis in Psychology, Advanced Placement Studies
Plymouth South High School
New Social Worker Pre-Service Training -
CWI- CHILD WELFARE INSTITUTE
Summa Cum Laude
Summa Cum Laude awarded at college graduation. Final GPA was 3.94