Hannah Kohrt
McAllen,TX
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Care Giver
Home Instead Senior Care
04.2018 - 10.2018
- Responsible for medication reminders, companionship, supervision, transportation, monitoring mental and physical health and safety, and overall well-being of elderly and/or disabled clients.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
E-Commerce Lead
American Eagle Outfitters
04.2014 - 10.2017
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to complete timely orders and avoid delays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
Overnight Stock Associate
Walmart
07.2016 - 11.2016
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Sales Associate
Dick's Sporting Goods, Inc
05.2014 - 12.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cast Member
The Disney Store
10.2013 - 06.2014
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Sales Associate
Hot Topic
06.2012 - 11.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Arts - Philosophy And Religious Studies
The University of Texas Rio Grande Valley
Edinburg, TX05.2025
Associate of Arts - Philosophy
South Texas College
McAllen, Texas05.2023
High School Diploma -
Mcallen High School
Mcallen, TXSkills
- Microsoft Office Trained
- Organization and Efficiency
- Inventory Management
- Project Management
- Data Inputting
- Multi-Line Telephone Systems
- Schedule Management
- Time Management
- Administrative and Clerical Support
- Currency Counting
Relevant Community Service
Lou Lou's Lifeline Foundation - Established 2010, Dissolved 2012
Assisted in Managerial Duties, Event Organization, Planning and Operations, Sponsorship and Grants Application, Fulfillment and Fund Dispersal, and Organization of Transportation for Patients and Family throughout the Rio Grande Valley and Mexico.
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Care Giver
Home Instead Senior Care
04.2018 - 10.2018
Overnight Stock Associate
Walmart
07.2016 - 11.2016
Sales Associate
Dick's Sporting Goods, Inc
05.2014 - 12.2014
E-Commerce Lead
American Eagle Outfitters
04.2014 - 10.2017
Cast Member
The Disney Store
10.2013 - 06.2014
Sales Associate
Hot Topic
06.2012 - 11.2012
Bachelor of Arts - Philosophy And Religious Studies
The University of Texas Rio Grande Valley
Associate of Arts - Philosophy
South Texas College
High School Diploma -
Mcallen High School
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