Hannah Segal
Saugerties,NY
Overview
6
6
years of professional experience
Work History
Fine Dining Server
Shelter
07.2024 - 12.2024
- Recommended wine pairings for guests' meals, leading to increased wine sales and guest satisfaction.
- Facilitated smooth dining experience during peak hours by efficiently managing multiple tables and guest requests.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Waitress
Applebees
08.2023 - 06.2024
- Developed positive relationships with regular customers through friendly conversation.
- Helped customers select menu items by suggesting courses, explaining specials, and answering food preparation questions.
- Cleaned dining room chairs, tables, floors, and other surfaces regularly.
- Took orders for food and drinks and delivers them to guests.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
Bartender
Stella's Station
03.2023 - 08.2023
- Performed opening and closing duties, including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift, ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft, and bottled beer.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Bartender/Waitress
Van Winkles Restaurant
10.2022 - 02.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Took orders from patrons accurately and efficiently.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Cider Guide
Brooklyn Cider House
04.2019 - 10.2019
- Poured ciders according to quality and service standards.
- Managed tasting room inventory.
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Taught proper tasting techniques and provided informed cider suggestions to tasting room guests.
- Directed wholesale orders in the tasting room and farm stand.
Education
Master of Social Work -
Louisiana State University
Baton Rouge, LA05-2026
Bachelor of Arts - Sociology
SUNY New Paltz
05.2021
Skills
- Sales expertise
- Menu memorization
- Responsible alcohol service
- Guest satisfaction
- Point of sale systems
- Adaptability and flexibility
Timeline
Fine Dining Server
Shelter
07.2024 - 12.2024
Waitress
Applebees
08.2023 - 06.2024
Bartender
Stella's Station
03.2023 - 08.2023
Bartender/Waitress
Van Winkles Restaurant
10.2022 - 02.2023
Cider Guide
Brooklyn Cider House
04.2019 - 10.2019
Bachelor of Arts - Sociology
SUNY New Paltz
Master of Social Work -
Louisiana State University