Hannah R. Fritz
Fountain Hills,AZ
Summary
A professional medical coder offering 4 years of experience in a billing industry setting. A high level of multitasking, attention of detail, integrity, time management, and problem solving are required of me on a daily basis. I have extensive experience in auditing, billing and working internally and with clients to ensure above board service and efficiency whilst maintain personal connection and warmth in my communication. I am enthusiastic to make a change in my professional development and take my next step in my career path. I am adaptable and extremely willing to learn new skills and ready to expand my professional toolbox.
Overview
6
6
years of professional experience
Work History
Medical Coder and Billing
IMs-Integrated Medical Services
09.2022 - Current
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Work specifically with risk coding that has stricter guidelines
- Audit all visits for Humana Medicare replacement.
- Extract all details from the providers notes, pay attention to detail, and follow CMS guidelines
- Utilize Athena software and bill claims for insurance reimbursement.
Medical Coder
Nextcare Urgent Care
02.2020 - 09.2022
- View patient charts and determine correct Evaluation and Management codes, add necessary modifiers dependent on payer, and run series of reports to correct coding issues prior to billing
- Identify various procedures and code them accordingly, including but not limited to laceration repairs, incision and drainage, cerumen impaction removal, casting/splinting, and foreign body removal
- Correct coding issues after claims are denied
- Make contractual adjustments and transfer patient payments using Nextgen software
- Ensuring proper coding for Primary Care services through Nextcare as well.
Documentation Specialist
- Reviewed patient charts to ensure providers had consistent and clear documentation for reimbursement purposes
- Checked for correct intake information, complete injection documentation, consistency between HPI and ROS, complete procedure documentation, and an appropriate physical exam
- Claim Auditor
- Operated EPM software to run reports between practices in various states to check for common coding/billing errors
- These reports were used to detect missing insurance details, missing modifiers on lab codes, codes that cannot bill together on the E/M, and missing E/M’s
- Specific reports per payer were also included
- The practices included NC, VA, OK, TX, AZ, MO, WY, CO, KS, and NM.
Dining Associate III
New Hanover Regional Medical Center
11.2018 - 05.2019
- Provided customer service by delivering meal trays to patients through the hospital, recording dietary needs, cleaning dishes, and restocking kitchen supplies
- Coordinated cleaning teams and the assignment of tasks.
Front Desk Associate
Hand and Stone
09.2018
- Provided customer service by greeting customers, answering phone calls, operating transactions, and scheduling appointments
- Daily usage of computer software and spreadsheets
- Handled client records and payments.
Front Desk Associate
Massage Envy
07.2018 - 09.2018
- Provided customer service by answering phone calls, operating financial transactions, scheduling appointments, and selling retail
- Handled client records and payments.
Education
Certified Professional Coder (CPC) -
Certified Professional Coder Apprentice (CPC-A) -
Associate Degree - Medical Office Administration-Medical
Wake Technical Community College
Raleigh, NCMedical Office Professional Certificate -
Certified Electronic Health Records Specialist (CEHRS -
Wake Technical Community College
Raleigh, NCSkills
- Microsoft Excel, PowerPoint, and Word
- Certified in Microsoft Excel Introductory
- Experience with Nextgen software
- Knowledgeable about electronic health record systems and billing software
- Proficiency in clerical duties
- Time Management
- Attention to Detail
- Invoicing Support
- Teamwork Abilities
- Interpersonal Skills
- Multitasking Abilities
- Effective Communication
- Customer Service
- Relationship Building
Affiliations
American Academy of Professional Coders
Timeline
Medical Coder and Billing
IMs-Integrated Medical Services
09.2022 - Current
Medical Coder
Nextcare Urgent Care
02.2020 - 09.2022
Dining Associate III
New Hanover Regional Medical Center
11.2018 - 05.2019
Front Desk Associate
Hand and Stone
09.2018
Front Desk Associate
Massage Envy
07.2018 - 09.2018
Documentation Specialist
Certified Professional Coder (CPC) -
Certified Professional Coder Apprentice (CPC-A) -
Associate Degree - Medical Office Administration-Medical
Wake Technical Community College
Medical Office Professional Certificate -
Certified Electronic Health Records Specialist (CEHRS -
Wake Technical Community College
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