Provided on-the-job training for two newly hired workers and team members.
Reviewed production schedules and streamlined processes.
Proven success in solving complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Collaborated with three other departments to optimize production workflows.
Waitress
Glen Terrace Caterers
10.2024 - Current
Greet guest warmly and serve meals as per event service type; including providing excellent customer service
Maintain clean area during event, including bussing tables and all other duties assigned
Aid in event setup, takedown, and cleanup
Remained calm and poised when dealing with difficult customers or during busy shifts.
Inspected dishes and utensils for cleanliness.
Substitute Teacher
Fort Bend and Houston Independent School Districts
10.2023 - 08.2024
Conducted classroom management, uphold district standards, and peace in classrooms
Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
District floater, rotational assignments, long-term positions, and Paraprofessional work
Attended professional meetings, educational conferences and teacher training workshops to improve professional competence.
Monitored student, averaging 8-25 per class, on performance and provided feedback to inform instruction.
Kitchen Assistant
Kids Across America
05.2023 - 08.2024
Served food to campers, guest, and fellow staffer with exceptional customer service, averaging about 150-275 people on a weekly basis
Cleaned up kitchen and dining hall areas, keeping in line with safety codes and camp health standards; including dishes and utensils.
Assisted leadership in the kitchen and other duties as assigned
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Unloaded food deliveries and stored items in proper locations for easy access.
Unarmed Security Guard
United Protective Services (Securitas)
08.2021 - 01.2024
Acquired STATE OF TX DPS PRIVATE SECURITY BUREAU LEVEL II NON-COMMISSIONED SECURITY OFFICER LICENSE
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment, with outstanding customer service.
Conducted safety checks, inventory checks and security assessments to apply protective measures, doing so about 5-12 rounds per shift.
Responded quickly to emergency situations to assess and deflect issues, along with assisting visitors and customers with average and regular questions and request
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.