Hannah Sophia Robles
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Mesera
Village Kitchen & Pie Shop
Carlsbad , CA
12.2017 - 07.2018
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Asesora De Ventas Y Atencion al Cliente
Academia de Computacion
Hidalgo, Mexico
01.2013 - 03.2016
- Delivered exceptional customer support with great attention to detail.
- Implemented strategies to consistently exceed customer expectations and deliver exceptional service.
- Meticulously ensured accuracy and precision in delivering company's offerings.
- Demonstrated a deep understanding of customer needs while presenting product attributes and benefits.
- Developed and nurtured customer connections to foster loyalty and increase sales.
- Delivered professional resolution to customer complaints.
- Successfully recommended and sold supplementary products tailored to customer preferences.
- Implemented effective promotional tactics to drive sales growth.
- Consistently attended and contributed to weekly team meetings focused on reviewing performance goals.
Education
GED -
GED Online
Mutual, OKIngles Como Segundo Idioma - Ingles
Miracosta College
Oceanside, CASkills
- Task Prioritization
- Customer Service
- Analytical Thinking
- Time Management
- Attention to Detail
- Troubleshooting
Timeline
Mesera
Village Kitchen & Pie Shop
12.2017 - 07.2018
Asesora De Ventas Y Atencion al Cliente
Academia de Computacion
01.2013 - 03.2016
GED -
GED Online
Ingles Como Segundo Idioma - Ingles
Miracosta College
Similar Profiles
Megan MckennaMegan Mckenna
Bartender at Chicken Pie ShopBartender at Chicken Pie Shop
Nicole BrelandNicole Breland
Customer Service /Head Cashier at Fifendekel Pie Shop CafeCustomer Service /Head Cashier at Fifendekel Pie Shop Cafe
Cori CooperCori Cooper
Lead Barista at Mama Kat's Restaurant & Pie ShopLead Barista at Mama Kat's Restaurant & Pie Shop