Hannah Barton
Receptionist/Administrative Assistant
Huntsville,United States
Summary
Experienced Administrative Assistant with a demonstrated history of working in the Defense & Space industry. Skilled in Receptionist Duties, Phone Etiquette, Benefit Plan Administration, Administrative Assistance, and General Administration. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Receptionist/Administrative Assistant
ERC
09.2020 - Current
- Helped develop and currently maintain a digital visitor tracking system with 100+ visitors in the building.
- Manage expense authorizations and reports for senior employees.
- Help with maintaining the break machines to keep up employee morale.
- Manage a tidy work area in compliance with OSHA.
- Assist the Human Resources benefits department with daily tasks.
- Helped develop and currently maintain the life event benefit election process.
- Helped develop and currently maintain a dependent verification audit.
- Assist with open enrollment benefit election.
- Attend at least weekly new hire orientation and help new hires elect and understand benefits.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Shipt Shopper
Shipt
Huntsville, AL
03.2020 - 09.2020
- Maintained safety and security protocol during the height of a global pandemic.
- Shopped and delivered 800+ orders in a timely manner
- Maintained a 4.9 customer success rating by completing orders quickly and making good selections for customers.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Bartender
Cinemark
Huntsville, AL
09.2019 - 03.2020
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Served high customer volumes during special events, nights and weekends.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Set up glassware, liquor and other necessary supplies for special events.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Followed strict recipes and drink measurements to minimize product used.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Bachelor of Science - BS - Human Development and Family Studies
Auburn University
08.2009 - 05.2014
Skills
General AdministrationAdministrative AssistanceBenefit Plan AdministrationCostpointTalent ManagementData EntryExpense ReportsScheduling
Office administration
Process optimization
Spreadsheet management
Human resource laws
Technical Support
Database Management
Meeting arrangements
Travel coordination
Administrative support
Purchase orders organization
Multi-line phone proficiency
Certification
Coursera - Foundations: Data, Data Everywhere - Feb 2022
Timeline
Coursera - Foundations: Data, Data Everywhere - Feb 2022
02-2022
Receptionist/Administrative Assistant
ERC
09.2020 - Current
Shipt Shopper
Shipt
03.2020 - 09.2020
Bartender
Cinemark
09.2019 - 03.2020
Bachelor of Science - BS - Human Development and Family Studies
Auburn University
08.2009 - 05.2014