Hannah Barton
Receptionist/Administrative Assistant
Huntsville,United States
Summary
Experienced Administrative Assistant with a demonstrated history of working in the Defense & Space industry. Skilled in Receptionist Duties, Phone Etiquette, Benefit Plan Administration, Administrative Assistance, and General Administration. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Receptionist/Administrative Assistant
ERC
09.2020 - Current
- Helped develop and currently maintain a digital visitor tracking system with 100+ visitors in the building.
- Manage expense authorizations and reports for senior employees.
- Help with maintaining the break machines to keep up employee morale.
- Manage a tidy work area in compliance with OSHA.
- Assist the Human Resources benefits department with daily tasks.
- Helped develop and currently maintain the life event benefit election process.
- Helped develop and currently maintain a dependent verification audit.
- Assist with open enrollment benefit election.
- Attend at least weekly new hire orientation and help new hires elect and understand benefits.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Shipt Shopper
Shipt
Huntsville, AL
03.2020 - 09.2020
- Maintained safety and security protocol during the height of a global pandemic.
- Shopped and delivered 800+ orders in a timely manner
- Maintained a 4.9 customer success rating by completing orders quickly and making good selections for customers.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Bartender
Cinemark
Huntsville, AL
09.2019 - 03.2020
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Served high customer volumes during special events, nights and weekends.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Set up glassware, liquor and other necessary supplies for special events.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Followed strict recipes and drink measurements to minimize product used.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Bachelor of Science - BS - Human Development and Family Studies
Auburn University
08.2009 - 05.2014
Skills
General Administrationundefined
Certification
Coursera - Foundations: Data, Data Everywhere - Feb 2022
Timeline
Coursera - Foundations: Data, Data Everywhere - Feb 2022
02-2022
Receptionist/Administrative Assistant
ERC
09.2020 - Current
Shipt Shopper
Shipt
03.2020 - 09.2020
Bartender
Cinemark
09.2019 - 03.2020
Bachelor of Science - BS - Human Development and Family Studies
Auburn University
08.2009 - 05.2014
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