Hanna Jo Thomas

• Managed daily operations in a high-volume hospitality environment, including team supervision and customer relations.

• Resolved customer issues efficiently, maintaining satisfaction and loyalty in a dynamic setting.

• Trained and mentored staff to deliver exceptional service while ensuring operational excellence.

• Provide tailored wellness solutions, fostering trust and empathy to enhance client satisfaction.

• Manage scheduling, customer communication, and operational logistics, ensuring a seamless experience.

• Educate clients on health and wellness practices, aligning with Nutrafol’s mission of holistic well-being.